Account Manager

DATAVOX • Houston, TX

7d • Onsite

About The Position

DataVox is seeking an Account Manager in Houston, Texas. The role grows revenue by developing new customer relationships and expanding opportunities within existing accounts. The Account Manager serves as a trusted advisor to business and technology leaders, learning their strategic goals, operational challenges, and technology priorities and aligning DataVox solutions and services to address those needs while delivering long-term business value. Success requires consultative selling, strategic account planning, and the ability to build executive-level relationships that support lasting customer value.

Requirements

• At least 3 years of successful experience in technology, IT services, or related solution sales.
• Demonstrated ability to build and expand customer relationships at multiple organizational levels.
• Strong consultative selling, discovery, presentation, and negotiation skills.
• Experience managing complex sales cycles involving technical and business stakeholders.
• Strong organizational skills and ability to manage multiple opportunities simultaneously.
• Experience using CRM platforms such as Salesforce, HubSpot, or similar tools.
• Excellent verbal, written, and interpersonal communication skills.

Nice To Haves

• Bachelor's degree in Business, Marketing, Technology, or a related B2B solutions field.
• Experience selling managed services, cloud solutions, cybersecurity, networking infrastructure, collaboration platforms, audiovisual systems, physical security, or integrated technology solutions.
• Experience working with technology manufacturers, channel partners, and distributor relationships.
• Knowledge of account planning methodologies and solution-based sales practices.
• Relevant sales or industry certifications.

Responsibilities

• Identify and develop strategic new business opportunities.
• Develop and execute customer-specific growth strategies to increase revenue and customer retention.
• Build and maintain trusted relationships with executives, IT and operations leaders, facilities teams, and procurement contacts.
• Serve as the primary customer point of contact throughout the relationship lifecycle.
• Conduct regular account reviews to align customer initiatives with DataVox solutions and services.
• Lead discovery conversations to understand business objectives, operational challenges, and technology priorities.
• Partner with Solution Architects and Engineers to design solutions that address customer requirements.
• Present the value, business outcomes, and return on investment of proposed solutions.
• Guide opportunities through qualification, proposal development, negotiation, and contract execution.
• Coordinate internal resources and manufacturer/vendor partners throughout the sales process.
• Maintain a qualified opportunity pipeline and manage opportunities through the sales cycle.
• Use CRM tools to track customer activity, opportunity progression, forecasting, and account planning.
• Provide accurate sales forecasts and maintain visibility into key opportunities and risks.
• Meet or exceed assigned goals, net profit, and strategic growth objectives.
• Collaborate with Project Management, Finance, Technical Operations, and Service teams to ensure successful customer outcomes.
• Work with leadership and technical teams to evaluate key opportunities and account priorities.
• Support customer onboarding, solution adoption, and long-term relationship management.
• Represent DataVox professionally at customer meetings, industry events, and networking opportunities.

Benefits

• Health, dental, and vision insurance.
• Company-paid life insurance and long-term disability insurance.
• Matching 401(k) and Roth retirement plans.
• Sponsored 529 college savings plan.
• Professional development reimbursement.
• Paid vacation, sick time, and company holidays.
• Mileage and phone reimbursement.
• Annual health and wellness fairs.
• Employee events, appreciation days, holiday celebrations, and engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed