Account Manager SMB-Business Sales

Verizon•Mount Pleasant, MI

About The Position

The Account Manager – SMB Business Sales drives sales, increases service revenue, and manages customer relationships for accounts in the 1–19 employee segment. The role develops and qualifies leads, acquires new business, and retains and grows existing accounts. It consults with customers to understand business challenges and recommend tailored technology solutions that support their business goals and deliver value. The position sells integrated software and business solutions, including Cloud, Security, ISP, VoIP, and Google platforms. It uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation to manage customer interactions, improve productivity, and track sales progress. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. The role is scheduled for 40 hours per week and offers base pay with target individual-based commission and unlimited commission opportunity.

Requirements

Bachelor’s degree or four or more years of work experience.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
At least one year of sales experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
Valid driver’s license.
Self-motivation and ability to craft solutions to address client problems.
Ability to explain complex technology in understandable terms.
Comfort with cold calling and meeting prospective customers.
Initiative to close deals, integrity, and a collaborative approach.

Nice To Haves

Associate’s or bachelor’s degree, related certifications, or college courses.
At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, client management tools, or social media.
Strong face-to-face and virtual presentation skills.
Experience building and maintaining business relationships across all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor approaches for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about Verizon business solutions and present tailored solutions.
Build relationships with key decision makers.
Present and create multi-product solution opportunities.
Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

Medical, dental, and vision coverage.
401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, including potential travel awards and gifts.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services.
Pet insurance and other employee perks.
Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance and tuition assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.