Account Manager - Nashville, TN

Upstream Rehabilitation • Nashville, TN

1d • Hybrid

About The Position

Results Physiotherapy, a Brand Partner of Upstream Rehabilitation, is seeking an Account Manager to cover the Nashville, Tennessee region. The role focuses on growing outpatient physical therapy referrals and market presence by building strategic relationships with physicians, medical office staff, employers, attorneys, workers’ compensation partners, community organizations, and direct-access patients. The Account Manager promotes the company’s brands, clinicians, services, and outcomes, helping expand patient access to care and supporting the mission, vision, and values of Upstream’s partners.

The position develops and executes a call strategy for an assigned region, tracks referral outcomes, and reports progress, challenges, goals, and strategies to the Regional VP of Operations and VP of Sales. The Account Manager collaborates with Clinic Directors, therapy and business office staff, and peers; presents company information and outcomes data using appropriate medical terminology; identifies publicity and community-event opportunities; and participates in regional meetings as requested.

The role involves travel throughout the assigned region up to 70% of the time, with exposure to road travel and clinical environments such as hospitals, physician offices, and clinics.

Requirements

• Bachelor’s degree or equivalent work experience in sales.
• At least 2 years of sales and marketing experience with physicians, medical offices, employers, or a related field.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities and work in an environment with multiple objectives.
• Confidence and persuasiveness in guiding the sales process and connecting with customer prospects.
• Ability to sell intangible ideas and concepts.
• Flexible, adaptive, engaging, and enthusiastic approach.
• Self-starter who can work independently with limited supervision.
• Resourceful, inventive, thorough, and diligent work style.
• Competitive and determined approach.
• Ability to build business relationships with customers and community leaders.
• Ability to travel up to 70% of the time throughout the assigned region.

Nice To Haves

• Medical or healthcare sales experience.

Responsibilities

• Develop and follow an effective call strategy for the assigned region to increase referrals from existing and potential partners.
• Report regularly to the Regional VP of Operations and VP of Sales on the plan’s status, progress, and challenges.
• Communicate with the Regional VP and VP of Sales about goals, strategies, and outcomes.
• Build effective relationships with customers, community leaders, and partners in the assigned region.
• Work independently and collaboratively with Clinic Directors, therapy staff, business office staff, and peers.
• Present company information, service offerings, and outcomes data to existing and potential partners, using appropriate medical terminology.
• Use reporting and data tools to communicate the quality and clinical excellence of team members and services.
• Identify publicity opportunities, coordinate community events, and attend and participate in regional meetings as requested.
• Perform other duties as assigned.

Benefits

• Monthly auto stipend or company vehicle.
• 401(k) plan with discretionary matching contributions.
• Medical, dental, and vision insurance options.
• Paid holidays and three weeks of paid time off.
• Flexible Spending Account and Dependent Care Flexible Spending Account.
• Life insurance and supplemental life insurance for dependents.
• Short- and long-term disability insurance.
• Accidental insurance.
• Annual paid Charity Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level