Account Manager

Gsp Marketing Technologies•Allentown, PA

5d•Hybrid

About The Position

The Account Manager partners with convenience-store clients to plan, coordinate, execute, and support marketing and point-of-purchase (POP) signage programs. The role manages client relationships, order processing, account growth, project execution, database maintenance, billing, and coordination with internal design and production teams to ensure successful delivery of marketing initiatives. This is a hybrid position. The Account Manager manages clients’ annual marketing plans, coordinates marketing efforts with internal client stakeholders, maintains databases for GSP products and services, enters client orders, and oversees project execution at the store level. The role also provides local customer service, prepares reports and meeting summaries, and represents GSP’s services to retail clients while developing client relationships and growing the business.

Requirements

College degree preferred.
Two years of experience in account management, retail, and/or sales desired.
Highly organized, with strong attention to detail.
Ability and desire to balance hands-on order entry and database management.
Project management skills and ability to manage multiple simultaneous projects.
Ability to produce, create, and place detailed orders.
Proficiency with MS Office, including Outlook, Word, Excel, and PowerPoint.
Ability to develop and give presentations.
Knowledge of marketing and brand concepts, coordination, and implementation.
Valid driver’s license.
Ability to commute within the candidate’s metro area and travel in the United States as needed.

Nice To Haves

College degree.
Two years of experience in account management, retail, and/or sales.

Responsibilities

Secure and manage clients’ overall annual marketing plans.
Coordinate marketing efforts with clients’ internal stakeholders.
Maintain the database for GSP products and services.
Enter client orders accurately and on time.
Manage projects to ensure execution at the store level.
Provide local GSP customer service for the client.
Provide reporting, including monthly reviews and meeting summaries with action items.
Prepare projections, store and client visit recaps, and monthly order updates.
Represent GSP’s suite of services to retail clients.
Communicate with clients and build key relationships.
Coordinate regular meetings with clients and relevant stakeholders.
Coordinate store rides with clients and relay learnings to ensure alignment.
Grow the GSP business while advancing the client’s business plan.
Coordinate with internal design and production teams to support delivery of marketing initiatives.