Account Manager

Brenntag•Henderson, KY

About The Position

Account Managers manage overall sales efforts in their assigned territory to maximize sales and profit. They use frequent face-to-face and/or telephone contact and a consultative sales approach to ensure customer satisfaction. They identify and act on sales opportunities with existing customers through cross- and range-selling, as well as with new leads, while upholding Brenntag’s core values and focusing on customer excellence. Customer Business Development (70%): Meet sales objectives, retain customers, and improve customer satisfaction, including through digital channels. Identify customer potential and cross- and range-selling opportunities, set customer growth strategies and targets in alignment with the Sales Manager, and conduct customer visits, prepare for meetings, coordinate and negotiate proposals, and close sales. Manage spot business and rush offers, work with relevant stakeholders to provide customer solutions and maximize value, and serve as the main commercial point of contact for assigned customers. Conduct market studies for potential new products and use Brenntag Connect to generate and maximize sales. New Customer Generation (10%): Identify opportunities for sales projects, prioritize prospective customers, contact prospects, and collaborate with stakeholders to develop leads. Coordinate with Brenntag Specialties sales staff on new Brenntag Essentials business opportunities. Sales & General Admin (15%): Set and maximize prices within Product Management guidelines, maintain business-case records and customer information in the CRM, update customer opportunity pipelines, complete sales and revenue reporting, support commercial and functional excellence, and provide Product Management with regular product-demand forecasts. Know-How Management (5% to-be): Maintain current product knowledge through training, keep up with product portfolio and market developments, and monitor feedstock and upstream developments that affect product prices. Frequent travel is required according to business needs.

Requirements

Preferably post-secondary education focused on Business, Science, or equivalent.
Three to five years of previous experience in a sales role; experience in chemical distribution is preferred.
Sound computer skills, including Microsoft Excel, Word, PowerPoint, and CRM systems.
Superior communication and negotiation skills.
Strong commercial understanding.
High self-management capabilities.
Customer-centric mindset focused on creating a positive customer experience.
Basic strategic thinking, including business development and opportunity identification.
Frequent travel as required by business needs.
Valid driver’s license with a clean driving record.

Nice To Haves

Experience in the chemical distribution business, preferably in a sales capacity.
Post-secondary education focused on Business, Science, or equivalent.

Responsibilities

Manage sales efforts in an assigned territory to maximize sales and profit.
Meet sales objectives, retain customers, and improve customer satisfaction, including through digital channels.
Identify cross-selling, range-selling, and other customer growth opportunities and engage relevant stakeholders.
Set customer growth strategies and targets in a sales plan, aligned with the Sales Manager.
Conduct customer visits; prepare for meetings, coordinate and negotiate proposals, and close sales.
Manage spot business and rush offers, obtaining Commercial Assistant support when necessary.
Coordinate with stakeholders to develop timely customer solutions and maximize value.
Serve as the primary commercial point of contact for customers in the assigned territory.
Conduct market studies to assess demand for potential new products.
Use Brenntag Connect to generate and maximize sales.
Identify and prioritize prospective customers, contact prospects, and nurture leads with relevant stakeholders.
Collaborate with other departments on sales projects and coordinate with Brenntag Specialties sales staff on new business opportunities.
Set and maximize prices within Product Management guidelines.
Maintain CRM data and documentation, including visit follow-up and customer projects, and update opportunity pipelines.
Complete sales and revenue reporting and provide regular customer product-demand forecasts to Product Management.
Support commercial and functional excellence.
Maintain current product knowledge and stay informed about portfolio, market, feedstock, and upstream developments affecting prices.