Account Manager

Airgas•Bay City, MI

5d•Onsite

About The Position

Airgas is hiring an Account Manager to build and sustain high-value partnerships with business and industrial customers in an established territory. The role focuses on growing the territory by developing existing accounts, identifying new opportunities, and helping customers apply Airgas products and solutions to their operations. The Account Manager acts as a consultative partner and primary point of contact, supporting customers’ business goals through customer-centered service and proactive account management. The position includes base pay plus commission, a monthly auto allowance, mileage reimbursement, travel within the assigned territory, and minimal overnight stays. The role requires flexibility to work varied hours to support customers.

Requirements

2 to 3 years of professional outside sales or B2B sales experience.
A demonstrated track record of advancing sales and business development goals while surpassing key milestones.
Ability to use a collaborative sales process to understand customer concerns and determine supportive solutions.
Proficiency with common email, spreadsheet, word-processing, and presentation software.
Proactive identification of client pain points and ability to facilitate technical solutions that create shared value.
Excellent skills in building alignment and navigating agreements to meet customer needs.
Ability to foster understanding and connect with individuals from different backgrounds.
Flexibility to work varied hours to support customers’ success.

Nice To Haves

Bachelor’s degree in Engineering, Business Administration, Marketing, or equivalent.
Background contributing to growth in industrial, commercial, or educational markets.
Ability to nurture long-term partnerships and build alignment across complex, multi-level stakeholder groups.
Familiarity with, or a strong desire to learn about, industrial, specialty, and medical gases.
Experience developing new market approaches and adaptability in a fast-evolving industrial landscape.
Comfort with CRM tools such as Salesforce; SAP experience preferred.

Responsibilities

Grow the assigned territory by deepening relationships with existing clients and identifying new partnership opportunities.
Communicate clearly and in an organized manner so that ideas, plans, and projects support customers’ business goals.
Develop a strategic roadmap for sales milestones and use effective time management and planning to prioritize account opportunities.
Identify opportunities to add value to existing accounts and contribute to sustainable business growth.
Implement account partnership strategies, including regular business reviews for key customers.
Connect with key stakeholders and influencers to understand their needs and support their decision-making.
Serve as a trusted advisor and primary point of contact, building relationships and promptly addressing customer inquiries and concerns.
Coordinate information throughout the partnership lifecycle and establish proactive action plans to support healthy margins and growth.
Learn about new products and the competitive landscape to remain a trusted advisor to clients.
Integrate Airgas product lines into customer accounts, applying a customer-centric approach focused on adding value.