About The Position

The Account Manager represents America’s Thrift Stores and focuses on expanding donated thrift supply through growth initiatives, high-volume accounts, donation locations, and partnerships with charity partners. The role executes growth strategies, prioritizes initiatives, secures donation opportunities, and captures market share across the company’s footprint. The Account Manager works closely with the Manager, Field Operations to coordinate the setup and service of new donation opportunities, while strengthening relationships with charity partners and adhering to ethical standards and partner values. The role requires approximately 50%–75% travel to pursue growth opportunities and work with Field Operations in various markets. Travel may be by vehicle or air and may include occasional overnight stays. The position may require a flexible schedule, including early mornings, evenings, weekends, holidays, and extended travel days. America’s Thrift is a purpose- and community-focused retail company founded in 1984, with stores across the South. The company works with local charities, employs more than 1,500 team members, supports local economies, and helps keep reusable goods out of landfills.

Requirements

  • High school diploma or GED required.
  • Valid driver’s license and clean driving record.
  • Successful completion of a background check, motor vehicle check, and drug screen.
  • Strong prospecting and sales planning skills.
  • Ability to interact effectively with senior business leaders, property owners, municipal officials, and community figures.
  • High energy, proactivity, and initiative.
  • In-depth market knowledge.
  • Strong organizational and time-management skills and attention to detail.
  • Ability to build and maintain relationships with diverse individuals and businesses.
  • Strong research, analytical, and planning abilities, with attention to follow-through.
  • Ability to handle multiple tasks and prioritize effectively.
  • Self-motivation, integrity, and a strong sense of personal accountability.
  • Ability to travel approximately 50%–75% of the time, including by vehicle and air, with occasional overnight stays.
  • Ability to maintain a flexible schedule that may include early mornings, evenings, weekends, holidays, and extended travel days.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

  • Bachelor’s degree or higher in business development, administration, or marketing.
  • Three to five years of sales and marketing experience, with a track record of self-motivated success.

Responsibilities

  • Achieve quarterly and annual goals set by the Director of Donations Growth and Development.
  • Document, report, and communicate donations growth activities to key stakeholders.
  • Secure donation opportunities from competitors to capture market share.
  • Secure high-volume donation opportunities through agreements with municipalities and on the secondhand market.
  • Foster and manage relationships with charity partners.
  • Pursue growth opportunities that maximize return on investment for assets and resources.
  • Expand the company’s presence and market share in current and new markets.
  • Work with the Manager, Field Operations to ensure efficient deployment of resources for new donation opportunities.
  • Adhere to applicable federal, state, and local laws.
  • Comply with company driving policies and annual vehicle checks.
  • Follow company policies and safety standards.
  • Communicate effectively with external and internal customers, charity partners, and management verbally and in writing.
  • Assess and prioritize opportunities, resources, and strategies.
  • Respond promptly to internal and external inquiries, questions, and concerns.
  • Perform other duties as assigned by management.

Benefits

  • On-demand pay
  • Flexible scheduling options
  • Monday–Friday day shift schedules
  • Medical, dental, and vision insurance for full-time team members
  • Employee discounts
  • Paid time off
  • Career growth and advancement opportunities
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