About The Position

The Account Manager represents America’s Thrift Stores and focuses on expanding donated thrift supply through growth initiatives, high-volume accounts, donation locations, and partnerships with charity partners. The role executes growth strategies, prioritizes initiatives, secures donation opportunities, and captures market share across the company’s footprint. The Account Manager works closely with the Manager, Field Operations to coordinate the setup and service of donation opportunities, and strengthens relationships with charity partners while upholding ethical standards and partner values in the communities served. The position requires travel approximately 50%–75% of the time, including vehicle and air travel and occasional overnight stays. The work may include early mornings, evenings, weekends, holidays, and extended travel days as business needs require. America’s Thrift Stores is a mission-driven retail company founded in 1984, with stores across the South and more than 1,500 team members. The company partners with local charities and works to keep reusable goods out of landfills. This position is part of the Growth department and is exempt under FLSA.

Requirements

  • High school diploma or GED.
  • Three to five years of sales and marketing experience is preferred, with a track record of self-motivated success.
  • Strong prospecting and sales planning skills.
  • Ability to interact effectively with senior business leaders, property owners, municipal officials, and community figures.
  • High energy, proactivity, and initiative.
  • In-depth market knowledge.
  • Strong organizational and time management skills, with attention to detail.
  • Ability to build and maintain relationships with diverse individuals and businesses.
  • Strong research, analytical, and planning abilities, with follow-through.
  • Ability to handle multiple tasks and prioritize effectively.
  • Self-motivation, integrity, and personal accountability.
  • Successful completion of a background check, motor vehicle check, and drug screen.
  • Valid driver’s license and clean driving record.
  • Ability to safely operate a motor vehicle for extended periods and travel throughout assigned and prospective markets.
  • Ability to perform the essential functions with or without reasonable accommodation.

Nice To Haves

  • Bachelor’s degree or higher in business development, administration, or marketing.
  • Three to five years of sales and marketing experience with a track record of self-motivated success.

Responsibilities

  • Achieve quarterly and annual goals outlined by the Director of Donations Growth and Development.
  • Document, report, and communicate donations growth activities to key stakeholders.
  • Secure donation opportunities from competitors and capture market share.
  • Secure high-volume donation opportunities through deals with municipalities and on the secondhand market.
  • Foster and manage relationships with charity partners.
  • Pursue growth opportunities that maximize return on investment on assets and resources.
  • Expand the company’s presence and market share in current and new markets.
  • Work with the Manager, Field Operations to ensure efficient deployment of resources for new donation opportunities.
  • Adhere to applicable federal, state, and local laws.
  • Comply with company driving policies and annual vehicle checks.
  • Follow company policies and safety standards.
  • Communicate effectively with external and internal customers, charity partners, and management through verbal and written methods.
  • Assess and prioritize opportunities, resources, and strategies.
  • Respond promptly to internal and external inquiries, questions, and concerns.
  • Perform other duties as assigned by management.

Benefits

  • On-demand pay
  • Flexible scheduling options
  • Monday–Friday day shift schedules
  • Medical insurance for full-time team members
  • Dental insurance for full-time team members
  • Vision insurance for full-time team members
  • Employee discounts
  • Paid time off
  • Career growth and advancement opportunities
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