Account Manager (Long Island)

RxSight, Inc.•Holtsville, NY

5h•Onsite

About The Position

The Account Manager (AM) is the sales lead for RxSight business in the assigned territory and owns territory performance. The AM drives Light Adjustable Lens (LAL) growth by building trusted relationships with surgeons and practice staff, positioning premium technology to expand adoption, and optimizing patient flow to unlock practice capacity. The role executes the Area Sales Director’s direction by translating area priorities into territory activities and aligning growth initiatives accordingly. AMs lead strategic customer engagement through data-driven account plans, regional referral strategies, and collaboration with the Customer Success (CS) team to execute site-level growth opportunities. The position includes ongoing territory business planning and site-specific business reviews. AMs provide strategic and tactical execution focused primarily on LAL adoption, implementing processes that support same-store sales growth. They gather customer data to identify current and future practice-level opportunities and guide resource allocation according to geography and territory trends. The AM influences LAL penetration and same-store sales by managing cross-functional coordination and serving as a trusted business partner to practices. This is a field-based position covering the New Jersey/New York area, based in Northern New Jersey, New York City, or Long Island. Regular local travel is required to support customers and team members throughout the region; candidates must reside in or near those locations. The role has no direct reports, but owns territory sales performance and leads account-level growth initiatives in coordination with cross-functional partners.

Requirements

Minimum 5 years of commercial or sales experience in the ophthalmic, medical device, or healthcare industry.
Commercial and sales acumen, including the ability to build and execute account-level growth strategies that drive LAL adoption and same-store growth.
Working clinical and ophthalmic knowledge of practice workflows and patient-flow optimization, with the ability to guide and resolve workflow issues in clinic settings.
Ability to interpret and act on clinical and commercial performance data.
Demonstrated ability to co-lead strategic customer planning and execute business plans.
Knowledge of ophthalmic clinic and ambulatory surgery center (ASC) operations, particularly premium technology positioning.
Excellent written and verbal communication skills.
Ability to manage multiple projects and deliver results against LAL growth objectives.
Advanced proficiency in Microsoft Office Suite, including word processing and spreadsheet software.
Ability to use CRM tools and commercial database solutions.
Must reside in or near Northern New Jersey, New York City, or Long Island, and be able to travel locally throughout the region.
Complete required training on the Insider Trading Policy, Global Anti-Bribery and Anti-Corruption Policy, and Code of Business Conduct and Ethics within 30 days of hire and annually thereafter.

Nice To Haves

Bachelor’s degree in Business, Life Sciences, or a related field is preferred.
Experience in premium IOLs, refractive cataract workflows, or clinic/ASC optimization.
Demonstrated success in customer onboarding, business planning, or strategic account development.
Familiarity with CRM tools, patient-flow design, and co-management network development.
CCOA, COMT, COA, or similar certification.

Responsibilities

Execute area strategic priorities at the territory level, focusing daily selling and account activities on the highest-value growth opportunities.
Support strategic initiatives, programs, and new product introductions that contribute to LAL adoption and account-level performance growth.
Review territory performance and identify LAL velocity, cycles, and at-risk trends within actionable timeframes.
Develop and manage site-level account plans aligned with area priorities and positive physician and patient experiences, in collaboration with territory CS partners.
Implement and maintain CRM documentation for all accounts based on key engagement activities communicated by the Area Sales Director.
Lead regional optometrist (OD) referral engagement strategy to support the LAL patient pipeline.
Co-own and execute new-customer onboarding with CS partners, aligning the full team and tracking time to first implant as a key success measure.
Conduct formal account business reviews, benchmarking LAL adoption trends, clinical outcomes, and economic impact, and adapt reviews as needed based on the data.
Partner with CS and the Area Sales Director to identify growth bottlenecks and develop adoption-focused solutions.
Coordinate account-level growth initiatives with cross-functional team members, including CS and Marketing.
Complete training required by the position’s training plan and the specified compliance policies.
Meet performance expectations for year-over-year LAL unit growth by account, timely onboarding and growth roadmaps, CRM documentation, OD network engagement, business reviews, and account-level implementation of company-wide LAL adoption initiatives.