Territory Account Manager- Fertility Solutions-Long Island, NY

CooperCompanies • United States,

1d • $90,000 - $120,000 • Onsite

About The Position

The Territory Account Manager – Fertility Solutions owns the territory’s revenue and quota, driving growth in product mix, volume, new-product adoption, and customer acquisition. This field-based role requires approximately 90% in-person customer engagement. The role develops customer relationships through on-site meetings, account planning, live case support where appropriate, product positioning, and data-driven account management. Virtual meetings are complementary rather than primary.

The account manager manages territory strategy and account plans, prospects for new customers, expands existing accounts, negotiates local agreements, and coordinates product launches and implementations. The role works closely with commercial and cross-functional partners, conducts inventory and consignment audits to support product availability and sales, maintains accurate forecasts and CRM records, and uses Power BI to analyze account and purchasing trends. The position also requires maintaining product expertise and completing required training and certifications.

Success is measured by quota attainment, customer acquisition, new-product adoption and repeat purchases, pipeline health, forecast accuracy, CRM compliance, in-person activity, executive access, contract wins, implementation, and customer experience. The position is not work-from-home and is focused on selling and relationship growth rather than customer support or order monitoring.

Requirements

• Bachelor’s degree or equivalent experience.
• Documented sales success in medical devices, diagnostics, or a related field.
• Proficiency with Power BI, CRM, and Microsoft 365 or Google Workspace.
• Valid driver’s license and ability to travel extensively within the territory.

Nice To Haves

• Background in fertility/ART, genetics, or embryology.

Responsibilities

• Own territory strategy, account plans, visit targets, call plans, and opportunity close plans; deliver monthly, quarterly, and annual quota and revenue growth.
• Prospect, qualify, and convert new accounts; reactivate dormant sites and expand buying centers within existing accounts.
• Build differentiated value propositions aligned with clinical and economic outcomes; grow product mix, volume, wallet share, and new-product adoption.
• Conduct frequent in-person customer meetings, provide live case support where appropriate, position products, address objections, and set next steps.
• Engage stakeholders including embryologists, lab directors, reproductive endocrinologists, procurement and supply-chain teams, clinical staff, and executive leadership.
• Plan and execute product launches to drive repeat consumable and hardware sales.
• Negotiate local contracts and agreements with internal partners, developing value-based proposals, terms, and implementation plans.
• Collaborate with Equipment Sales Managers, Regional Sales Directors, Strategic Account Directors, cross-functional partners, and the Head of Commercial on complex deals, pricing, launches, and growth barriers.
• Conduct inventory audits and consignment checks, ensure product availability, and implement pull-through programs that stimulate demand.
• Build bottoms-up forecasts, maintain 3× pipeline coverage, and conduct customer and internal quarterly business reviews and account reviews.
• Use Power BI to analyze growth, decline, product mix, volume, and buying patterns; identify risks and opportunities and translate insights into actions.
• Maintain product knowledge, complete required training and certifications, and educate customers and internal teammates as needed.
• Keep CRM records current at least bi-weekly, including contacts, call notes, next steps, stage, amount, and close date; submit required activity, funnel, and results reporting.
• Coordinate with Customer Support and Operations on order status, RMAs, and service issues while maintaining focus on sales and relationship expansion.

Benefits

• Medical coverage
• 401(k)
• Parental leave
• Fertility benefits
• Paid time off for vacation, personal time, sick leave, and holidays
• Other perks and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level