Account Manager- SMB Business Sales

Verizon•Edmonds, WA

6d•Onsite

About The Position

The Account Manager drives sales, increases service revenue, and manages customer relationships in Verizon’s small business segment of accounts with 1–19 employees. The role combines new-business prospecting with retaining and growing existing accounts. The Account Manager consults with customers to understand business challenges, recommends tailored technology solutions, and helps customers achieve value while growing Verizon revenue. The role involves selling integrated solutions that may include Cloud, Security, ISP, VoIP, and Google platforms. Account Managers use Verizon’s Velocity Selling methodology, AI and CRM tools, and sales force automation systems to improve customer engagement, track progress, and manage opportunities. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned territory may be up to approximately 50% of the time. Scheduled hours are 40 per week.

Requirements

Bachelor’s degree or four or more years of work experience.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
At least one year of sales experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
Valid driver’s license.
Ability to explain complex technology in a way that customers can understand.
Scheduled weekly hours: 40.

Nice To Haves

Associate’s or Bachelor’s degree, or related certifications or college courses.
At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory using cold-calling, partner-selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Consult with customers to identify business challenges and recommend tailored solutions.
Educate and engage customers on business solutions and technology.
Build relationships with key decision makers.
Present and create multi-product solution opportunities, including integrated software and technology solutions.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Track and report sales progress through sales force automation tools.
Use Verizon’s Velocity Selling methodology and AI and CRM tools to support customer engagement, productivity, and decision-making.

Benefits

Medical, dental, and vision insurance.
Verizon 401(k) plan with matching contributions, up to 6% of eligible participant contributions; the broader benefits package also describes a matched 401(k) savings plan.
Paid time off, including five weeks of vacation, holidays, and personal days as described in the role benefits; the general benefits section also describes up to 15 vacation days for newly hired employees, up to 8 company-paid holidays, and up to 6 personal days per year.
Paid parental leave: 8 weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Adoption assistance.
Tuition assistance and access to industry certifications through Verizon’s Get Certified program.
Sales recognition programs and sales incentives, which may include travel, gifts, and other incentives.
Employee discounts, including discounts of up to 50% on Verizon products and services.
Pet insurance.
Short- and long-term disability insurance.
Basic and supplemental life insurance.
AD&D insurance.
Identity theft protection.
Group home and auto insurance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Commission-based compensation with the opportunity for uncapped commission and earnings above compensation plans.