Account Manager

Arcadia•Phoenix, AZ
•$0 - $25•Onsite

About The Position

The Account Manager is a key liaison between Arcadia Products LLC and influential clients, managing large and national accounts, particularly in California. The role guides clients through complex, design-driven projects involving custom architectural components and engineered design solutions, ensuring projects are executed with precision, creativity, and exceptional service. The Account Manager identifies opportunities to expand partnerships and supports delivery of solutions aligned with client goals and the company’s manufacturing capabilities. The position balances strategic account growth with hands-on project coordination in a fast-paced manufacturing environment. It is based onsite in Phoenix, Arizona, five days per week, with national responsibility and an emphasis on California.

Requirements

  • Bachelor’s degree in Business, Marketing, Architecture, Engineering, or a related field.
  • At least 3 years of account management or sales experience in manufacturing, construction, architectural products, or a related industry.
  • Proven success managing large or national accounts with measurable growth results.
  • Strong understanding of account development, inside sales, and project-based client engagement.
  • Excellent communication, negotiation, and interpersonal skills.
  • Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Experience working with architectural firms, general contractors, or design-build teams.
  • Experience supporting multi-location or regional accounts, especially in California.
  • Proficiency with CRM systems and sales analytics tools.
  • An advanced degree or professional certification in sales, account management, or project management.
  • Understanding of manufacturing processes, custom fabrication, and supply chain dynamics.

Responsibilities

  • Manage and grow key customer accounts by understanding clients’ design, engineering, and project requirements and delivering tailored solutions.
  • Develop strategic account plans that support long-term partnerships and align with the company’s creative and manufacturing capabilities.
  • Identify new business opportunities within existing accounts and expand the company’s presence in national and regional markets.
  • Collaborate with engineering, design, production, logistics, and project management teams to ensure seamless execution and client satisfaction.
  • Maintain client relationships through regular communication, project reviews, presentations, and onsite visits.
  • Monitor industry trends, architectural design shifts, and competitor activity to inform account strategies.
  • Prepare and present sales forecasts, project updates, and account performance reports to senior leadership.
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