Account Manager

Airgas•Jackson, MI

5d•Onsite

About The Position

The Account Manager builds and sustains high-value partnerships with business and industrial customers in an established territory. The role focuses on sustainable territory growth by nurturing existing accounts, identifying new opportunities, and helping customers integrate Airgas solutions to add value to their operations. The Account Manager serves as a consultative partner and primary customer contact, coordinating proactive plans to support healthy margins and growth. The position is based at the Jackson, Michigan retail shop and involves travel within the assigned territory, with minimal overnight stays. Compensation includes base pay plus commission, a monthly auto allowance, and mileage reimbursement. The role may require varied hours to support customers.

Requirements

2 to 3 years of professional outside sales or B2B sales experience.
Demonstrated history of advancing sales and business development goals while surpassing milestones.
Ability to use a collaborative sales process to understand customer concerns and determine supportive solutions.
Proficiency with common email, spreadsheet, word-processing, and presentation software.
Proactive in identifying client pain points and able to facilitate technical solutions that create shared value.
Excellent ability to build alignment and navigate agreements to meet customer needs.
Ability to foster understanding and connect with individuals from different backgrounds.
Flexibility to work varied hours to support customers’ success.

Nice To Haves

Bachelor’s degree in Engineering, Business Administration, or Marketing, or equivalent.
Background contributing to growth in industrial, commercial, or educational markets.
Ability to nurture long-term partnerships and build alignment across complex, multi-level stakeholder groups.
Familiarity with industrial, specialty, and medical gases, or a strong desire to learn about them.
Experience developing new market approaches and adaptability in a fast-evolving industrial landscape.
Comfort using CRM tools such as Salesforce; SAP experience preferred.

Responsibilities

Grow the assigned territory by strengthening relationships with existing clients and identifying new partnerships.
Communicate clearly and in an organized manner so plans and projects support customers’ business goals.
Develop and execute a strategic roadmap for sales milestones, prioritizing existing and prospective accounts through effective planning and time management.
Identify opportunities to add value to existing accounts and support sustainable business growth.
Implement account partnership strategies, including regular business reviews for key customers.
Connect with stakeholders and influencers to understand their needs and support their decision-making.
Act as a trusted advisor and primary point of contact, building relationships and promptly addressing customer inquiries and concerns.
Coordinate information across the partnership lifecycle and establish proactive action plans to support healthy margins and growth.
Learn about new products and the competitive landscape to provide informed customer advice.
Integrate Airgas product lines into customer accounts, following a customer-centric approach focused on adding value.

Benefits

Medical, dental, and vision insurance.
Life, AD&D, short-term disability, and long-term disability insurance.
Up to 14 weeks of paid childbirth benefits and parental leave.
401(k) plan with company matching.
Tuition assistance and reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
Paid holidays, vacation, sick time, and floating holidays.
Employee Assistance Program.
Pre-tax commuter transportation benefit.
Jury duty and funeral/bereavement leave.
Benefits begin after 30 days of employment.
Base pay plus commission, monthly auto allowance, and mileage reimbursement.