Account Manager/Specialty Account Manager - Tavneos - Fairfax, VA

Amgen • Virginia Beach, VA

12d • $145,311 - $215,025

About The Position

The Account Manager/Specialty Account Manager represents Tavneos to physicians and other healthcare professionals within a designated territory. The role helps establish product demand and provides comprehensive account management, serving as a central contact for educating medical professionals and external stakeholders about disease awareness and product information in support of patient care.

The Specialty Account Manager drives product utilization by identifying and responding to account needs, building relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies for access, education, and support for rare disease treatments. The role works across varied healthcare settings and collaborates with internal partners to address patient access and reimbursement challenges.

Requirements

• For Account Manager, Level 4: Bachelor's degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• For Specialty Account Manager, Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
• Willingness to travel up to approximately 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

• Rare or ultra-rare disease experience.
• Demonstrated success with reimbursement navigation, site-of-care education, and/or patient access coordination.
• Experience promoting a product requiring extensive coordination with office staff, infusion centers, and patient services teams.
• Prior experience in or with rheumatology and nephrology.
• Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under a medical benefit.
• Experience engaging administrators in community practices, academic centers, IDNs, or hospital systems.
• Ability to collaborate effectively in a matrix environment with functions such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
• Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
• Ability to build strong customer relationships, educate on complex disease states, and adapt communication for diverse audiences.
• Excellent interpersonal, written, and verbal communication skills with clinical and administrative stakeholders.
• High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

Responsibilities

• Develop and execute a territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
• Promote Tavneos within approved labeling and in accordance with corporate and industry compliance guidelines.
• Educate healthcare professionals about the disease state and product information as a trusted partner and disease expert.
• Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, and caregivers.
• Engage with private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
• Work with field access teams, patient services teams, and case managers to address patient access, reimbursement, and product pull-through challenges.
• Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver integrated, account-specific solutions.
• Lead or support referral networks and site-of-care pathways that enable patient initiation and continuity of care.
• Establish relationships with local and regional KOLs.
• Share field insights and market intelligence with cross-functional partners and leadership.
• Use approved tools, peer education programs, and digital engagement channels to engage stakeholders.
• Manage promotional resources and operate within the assigned territory budget.
• Represent the company at medical congresses, society meetings, and educational events.
• Complete training and administrative responsibilities accurately and on time while complying with company policies.

Benefits

• Comprehensive employee benefits package, including retirement and savings plans with company contributions.
• Group medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program or sales-based incentive plan for field sales representatives.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED