Account Manager/Specialty Account Manager - Tavneos - Fairfax, VA

Amgen•Virginia Beach, VA
•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos to physicians and healthcare professionals in a designated territory. The role is responsible for building product demand and providing comprehensive account management, serving as a key contact for disease-state and product education to support patient care. The Specialty Account Manager drives product utilization by identifying account-specific needs, building relationships with healthcare providers, coordinating cross-functional field teams, and executing strategies that support access, education, and treatment for rare diseases. The position develops territory plans, promotes Tavneos within approved labeling and compliance guidelines, and delivers patient-centered education. It engages stakeholders across varied care settings and helps address access, reimbursement, referral, and site-of-care needs in partnership with internal teams. The role also contributes market insights, uses approved promotional and digital resources, attends relevant medical and educational events, and completes required training and administration. The expected annual salary range is $145,311–$196,597 for Account Manager – Level 4 and $158,931–$215,025 for Specialty Account Manager – Level 5. The position offers a total rewards plan that includes health and welfare coverage, financial and retirement plans, work/life balance, and career development opportunities. Flexible work models, including remote arrangements, may be available where possible. Travel is approximately up to 80%, with occasional overnight or weekend travel as needed.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
  • Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
  • Excellent interpersonal, written, and verbal communication skills, including the ability to communicate with clinical and administrative stakeholders.
  • Ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
  • High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

Nice To Haves

  • Rare or ultra-rare disease experience.
  • Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
  • Experience promoting a product requiring extensive coordination with office staff, infusion centers, and patient services teams.
  • Prior experience in or with Rheumatology and Nephrology.
  • Familiarity with Tavneos, infused therapies, buy-and-bill products, or products under the medical benefit.
  • Experience engaging administrators in community practices, academic centers, IDNs, or hospital systems.
  • Ability to collaborate effectively in a matrix environment with teams such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
  • Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.

Responsibilities

  • Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
  • Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
  • Educate healthcare professionals on disease state and product information as a trusted partner and disease expert.
  • Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders across the patient care ecosystem.
  • Engage with healthcare delivery settings including private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
  • Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
  • Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to provide integrated account-specific solutions.
  • Lead or support development of referral networks and site-of-care pathways for patient initiation and continuity of care.
  • Establish productive relationships with local and regional KOLs.
  • Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
  • Use approved tools, peer education programs, and digital engagement channels to reach key stakeholders.
  • Manage promotional resources and operate within the assigned territory budget.
  • Represent the company at relevant medical congresses, society meetings, and educational events.
  • Complete training and administrative responsibilities accurately and on time while complying with company policies and standards.

Benefits

  • Comprehensive employee benefits package
  • Retirement and Savings Plan with generous company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements where possible
  • Career development opportunities
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