Account Manager/Specialty Account Manager - TAVNEOS - Macon, GA

Amgen • Atlanta, GA

11d • $145,311 - $215,025

About The Position

Amgen is seeking an Account Manager/Specialty Account Manager to complete commercial activities in the assigned geography and build customer relationships that drive demand for Tavneos (avacopan) among approved patients. Tavneos is indicated as an adjunctive treatment for adults with severe active ANCA-associated vasculitis (GPA and MPA), in combination with standard therapy, including glucocorticoids.

This is a field-based role involving customer access in clinic and hospital settings, as well as engagement through digital channels. The role is accountable for territory product performance and requires disease-category expertise, product advocacy, account-management support, and knowledge of the local business landscape and its stakeholders and trends.

Requirements

• Account Manager – Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years.
• Motivation and professional capability to serve patients through the Specialty Account Manager role.

Nice To Haves

• Prior experience in rheumatology, nephrology, and/or rare disease.
• Consistent track record of creating access in managed markets.
• Working knowledge of the geography, including existing relationships with key customers.
• Experience developing and implementing critical initiatives with cross-functional business units to enable access and demand creation in key accounts.
• Experience working with Medical Science Liaisons (MSLs), HOPE MSLs, medical platform or policy development, and opinion leader engagement.
• Strong communication and presentation skills, including experience with executive-level audiences.
• Excellent negotiation skills.
• Strong analytical skills and business acumen.
• Demonstrated ability to take initiative, impart energy and enthusiasm, and work in teams.

Responsibilities

• Conduct effective live and virtual customer engagements.
• Develop and execute a comprehensive territory business plan to achieve and exceed annual goals set by commercial leadership.
• Engage partners across the patient ecosystem—including caregivers, healthcare professionals, case managers, nurses, and infusion centers—in multiple care settings.
• Collaborate with internal partners, including MSLs, TLLs, the Field Access Team, and supporting sales teams.
• Develop referral networks to existing centers of excellence and establish new treatment centers of excellence to channel patients to treatment.
• Build and sustain long-term relationships and networks with stakeholders and senior decision-makers inside and outside Amgen.
• Build disease awareness beyond specialists, including among patients and general practitioners.
• Identify drivers and barriers and coordinate pull-through initiatives across field teams.
• Provide actionable field intelligence and recommendations to Amgen’s home office.
• Partner with Market Access Team Account Executives in shared accounts.
• Promote Tavneos within its approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
• Understand customer needs and develop strong customer relationships.
• Advise customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
• Use marketing resources to develop customer relationships and confidence in prescribing Amgen medications for appropriate patients.
• Communicate territory activity accurately and promptly as directed by management.
• Provide feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing conditions.
• Complete required training classes and administrative duties accurately and on time.
• Manage activity within the assigned promotional budget.
• Attend medical congresses and society meetings as needed.
• Support timely patient access through patient services and savings programs.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.
• Work/life balance plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree