Account Manager/Specialty Account Manager - TAVNEOS - Macon, GA

Amgen•Atlanta, GA
•$145,311 - $215,025

About The Position

Amgen is seeking an Account Manager/Specialty Account Manager for the Macon, Georgia territory. The role carries out commercial activities across the assigned geography and builds customer relationships to drive demand for Tavneos (avacopan) in appropriately approved patients. Tavneos is indicated as an adjunctive treatment for adults with severe active ANCA-associated vasculitis, including GPA and MPA, in combination with standard therapy, including glucocorticoids. This field-based position involves engaging customers in clinic and hospital settings as well as through digital channels. The role is accountable for territory-level product performance, disease-category expertise, product advocacy, account management support, and knowledge of the local market and its stakeholders. The position works across Amgen functions and external partners to support appropriate treatment access, customer relationships, and patient services. The position may be hired at Account Manager Level 4 or Specialty Account Manager Level 5. The expected annual salary range is $145,311–$196,597 for Account Manager Level 4 and $158,931–$215,025 for Specialty Account Manager Level 5. The application deadline is November 30; applications may continue to be accepted until a sufficient number are received or a candidate is selected.

Requirements

  • Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.

Nice To Haves

  • Prior experience in rheumatology, nephrology, and/or rare disease.
  • Consistent track record of creating access in managed markets.
  • Working knowledge of the geography, including existing relationships with key customers.
  • Experience developing and implementing critical initiatives with cross-functional business units to enable access and demand creation in key accounts.
  • Experience working with Medical Science Liaisons (MSLs), HOPE MSLs, medical platform or policy development, or opinion leader engagement.
  • Strong communication and presentation skills, including experience with executive-level audiences.
  • Excellent negotiation skills.
  • Strong analytical skills and business acumen.
  • Demonstrated initiative, energy, enthusiasm, and ability to work in teams.

Responsibilities

  • Conduct effective live and virtual customer engagements.
  • Develop and execute a territory business plan to achieve or exceed annual goals established by commercial leadership.
  • Engage partners across the patient ecosystem, including caregivers, healthcare professionals, case managers, nurses, and infusion centers, across hospital and clinic settings.
  • Collaborate with Medical Science Liaisons, TLLs, the Field Access Team, supporting sales teams, and other corporate functions.
  • Develop referral networks to existing centers of excellence and help establish new treatment centers of excellence to channel patients to treatment.
  • Build and maintain long-term relationships with stakeholders and senior decision-makers inside and outside Amgen.
  • Build disease awareness beyond specialists, including among patients and general practitioners.
  • Identify access drivers and barriers and coordinate pull-through initiatives across field teams.
  • Provide actionable field intelligence and recommendations to Amgen’s home office.
  • Partner with Market Access Team Account Executives in shared accounts.
  • Promote Tavneos within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.
  • Understand customer needs and develop strong customer relationships.
  • Advise customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
  • Use marketing resources to develop customer relationships and confidence in prescribing Amgen medications for appropriate patients.
  • Communicate territory activity accurately and promptly as directed by management.
  • Provide feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changes in the environment.
  • Complete all required training classes and administrative duties accurately and promptly.
  • Manage efforts within the assigned promotional budget.
  • Attend medical congresses and society meetings as needed.
  • Help ensure timely patient access through patient services and savings programs.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and savings plan with company contributions.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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