About The Position
Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-related disease (IgG4-RD) business in Ann Arbor, Michigan. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the territory’s accounts. It provides disease information and education to medical professionals and other external customers involved in patient care, using a patient-centered approach and following corporate compliance requirements. The position develops and executes strategic account business plans, works across a matrix of internal partners, and uses available resources and programs—including peer-to-peer education—to address knowledge gaps. It requires navigating diverse healthcare settings and building relationships with key opinion leaders. The representative uses a consultative, technically informed selling approach and maintains strong disease, therapeutic, clinical, and scientific knowledge. The role requires approximately 20–30% travel, including some overnight and weekend commitments. The posted annual salary ranges are $145,311–$196,597 for Account Manager (Level 4) and $158,931–$215,025 for Specialty Account Manager (Level 5). Amgen also offers a Total Rewards Plan with benefits, incentive compensation, stock-based long-term incentives, time off, and possible remote work arrangements where possible.
Requirements
- Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
- Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
- Approximately 20–30% travel, including some overnight and weekend commitments.
- Strong organizational, analytical, and computer skills.
- Proficiency in Microsoft Office.
- Professional, proactive demeanor and strong interpersonal skills.
- Excellent written and verbal communication skills.
Nice To Haves
- Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
- 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
- 3+ years of rare disease/orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
- Immunology or rheumatology experience.
- At least 3 years of in-office injection/infusion sales experience involving a medical-benefit product and extensive coordination with patient access services.
- Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
- Market development or deep profiling experience in rare, unmet spaces.
- Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
- Documented track record of consistent, exceptional performance.
- Ability to work independently in a fast-paced, highly challenging work environment.
Responsibilities
- Represent Amgen products to physicians and healthcare professionals, establish product sales, and manage territory accounts.
- Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals while adhering to corporate compliance guidelines.
- Implement marketing-plan goals through execution of a strategic account business plan.
- Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
- Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
- Navigate healthcare settings—including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems—to identify opportunities.
- Establish productive business relationships with key local, regional, and national KOLs in the coverage area and assigned therapeutic areas.
- Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
- Use a consultative, technically informed, solution-oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
- Follow compliance and corporate policies, including appropriate documentation and reporting.
Benefits
- Health and welfare plans for employees and eligible dependents.
- Retirement and savings plan with company contributions.
- Medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Career development opportunities.
- Flexible work models, including remote work arrangements where possible.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
