Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease)- Ann Arbor, MI
About The Position
The Account Manager/Specialty Account Manager represents KRYSTEXXA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The Specialty Account Manager also supports Rheumatology and Nephrology accounts in a specific geography. This role develops and executes a territory business plan to meet or exceed sales goals, promotes the product within approved labeling and applicable legal and regulatory guidelines, and builds customer relationships by understanding customer needs and communicating them to Amgen colleagues. The position also provides guidance on payer policies, reimbursement processes, Medicare and Medicaid requirements, and OSHA and HIPAA compliance as they relate to Amgen products. The role collaborates across GBU divisions, attends medical congresses and society meetings as needed, completes training and administrative work, and manages assigned promotional and operational budgets. Travel is approximately 20–30%, including some overnight and weekend commitments.
Requirements
- Account Manager – Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
- Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
- Approximately 20–30% travel, including some overnight and weekend commitments.
Nice To Haves
- At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
- Buy-and-bill experience and success.
- Biologic/biotech sales and reimbursement experience.
- Rheumatology therapeutic area experience.
- Experience working with institutions and integrated delivery networks.
- Experience in a team environment partnering successfully with all Commercial Operations functions.
- Proficiency in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
- Strong organizational, analytical, and computer skills.
Responsibilities
- Represent KRYSTEXXA and other Amgen products to physicians and healthcare professionals, establish product sales, and manage assigned territory accounts.
- Provide account management support to Rheumatology and Nephrology accounts within the assigned geography.
- Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
- Promote KRYSTEXXA within approved labeling and in accordance with industry and corporate legal, regulatory, and ethical guidelines.
- Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
- Advise customers and Amgen staff on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and applicable OSHA and HIPAA requirements.
- Meet or exceed corporate sales goals and communicate territory activity accurately and promptly.
- Provide feedback to commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
- Follow Amgen compliance policies and guidelines, including the PhRMA code, and successfully complete required training.
- Complete administrative duties accurately and on time; manage assigned promotional and operational budgets; and use approved resources to achieve territory and account goals.
- Collaborate effectively across GBU divisions to achieve business objectives.
- Attend medical congresses and society meetings as needed, and perform other tasks requested by management.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models, including remote work arrangements where possible.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
