Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Ann Arbor, MI

Amgen•Detroit, MI

10d•$158,931 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its IgG4-RD products to physicians and healthcare professionals in the Ann Arbor, Michigan territory. The role is responsible for establishing product sales and managing territory accounts, while providing disease information and education to medical professionals and other external customers involved in patient care. The position uses a patient-centered, consultative approach to help healthcare professionals treating patients with Immunoglobulin-Related Disease (IgG4-RD), and requires adherence to corporate compliance guidelines and policies. The position works across a matrix of internal and external partners, including case managers, Medical Affairs, patient access teams, and other cross-functional colleagues. The account manager develops strategic account business plans, builds relationships with key opinion leaders, identifies opportunities across varied healthcare settings, and maintains advanced clinical and scientific knowledge of the disease and therapeutic area. The role requires approximately 20–30% travel, including some overnight and weekend commitments.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or Associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or Master's degree and 6 years; or Bachelor's degree and 8 years; or Associate degree and 10 years of such experience.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to work independently in a fast-paced, highly challenging work environment.

Nice To Haves

Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
At least 3 years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred and rare disease launch experience strongly preferred.
Immunology or rheumatology experience preferred.
At least 3 years of in-office injection or infusion sales experience selling a product covered as a medical benefit and requiring extensive coordination with patient access services.
Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet spaces.
Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
Documented track record of consistent, exceptional performance.

Responsibilities

Consistently achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while adhering to corporate compliance guidelines.
Implement marketing plan goals by executing strategic account business plans.
Work effectively in a matrix environment with case managers, Medical Affairs, patient access teams, and other relevant parties.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities at academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national key opinion leaders in the territory and assigned therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative selling approach and technical, solution-oriented selling techniques to address the needs of healthcare professionals treating IgG4-RD patients.
Follow corporate compliance policies, including appropriate documentation and reporting.
Travel approximately 20–30%, including some overnight and weekend commitments.

Benefits

Health and welfare plans for employees and eligible dependents.
Retirement and Savings Plan with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.