Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease)- Ann Arbor, MI

Amgen•Detroit, MI

9d•$145,311 - $215,025

About The Position

The Account Manager/Specialty Account Manager represents KRYSTEXXA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The Specialty Account Manager also supports Rheumatology and Nephrology accounts within a specific geography. The role develops and executes a territory business plan to achieve or exceed annual sales goals; promotes KRYSTEXXA within its approved labeling and in accordance with legal, regulatory, and industry guidelines; and builds customer relationships by understanding customer needs and communicating them to Amgen colleagues. It serves as a resource to customers and Amgen staff on payer policies, reimbursement processes and regulations, Medicare and Medicaid requirements, and relevant OSHA and HIPAA compliance related to Amgen products. The position is accountable for meeting sales goals, timely and accurate territory communications and administrative work, sharing market feedback with internal stakeholders, managing assigned budgets, and making effective use of approved resources. It requires collaboration across GBU divisions, completion of Amgen training, and attendance at medical congresses and society meetings as needed. Other tasks may be assigned by management.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
Approximately 20–30% travel, including some overnight and weekend commitments.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.

Nice To Haves

At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
Buy-and-bill experience and success.
Biologic/biotech sales and reimbursement experience.
Rheumatology therapeutic-area experience.
Experience working with institutions and integrated delivery networks.
Experience working in a team environment that partners successfully with all Commercial Operations functions.

Responsibilities

Represent KRYSTEXXA and other Amgen products to physicians and healthcare professionals; establish product sales and manage the assigned territory.
Provide account management support to Rheumatology and Nephrology accounts within the assigned geography.
Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
Promote KRYSTEXXA within approved labeling and in accordance with industry, legal, regulatory, and corporate guidelines.
Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
Advise customers and Amgen staff on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and applicable OSHA and HIPAA compliance related to Amgen products.
Meet or exceed corporate sales goals.
Communicate territory activity accurately and on time, and provide feedback to leadership, colleagues, marketing, and other internal departments about market changes and results.
Follow Amgen compliance policies and applicable guidelines, including the PhRMA code, and complete required training.
Complete administrative duties accurately and on time; manage assigned promotional and operational budgets and use approved resources to achieve territory and account goals.
Collaborate effectively across GBU divisions to achieve business objectives.
Attend medical congresses and society meetings as needed, and perform other tasks requested by management.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.