Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Rochester Hills, MI

Amgen•Rochester Hills, MI

9d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its products to physicians and other healthcare professionals, establish product sales, and manage a territory. The role includes providing disease information and education to medical professionals and other external customers involved in the care of patients with immunoglobulin-related disease (IgG4-RD). The role uses a consultative, technically oriented selling approach to support healthcare professionals who treat IgG4-RD patients. The account manager works with internal cross-functional partners and external healthcare organizations to address knowledge gaps, execute strategic account plans, and support patient-centered care, while following corporate compliance policies. The position requires approximately 20–30% travel, including some overnight and weekend commitments. The stated U.S. annual salary ranges are $145,311–$196,597 for Account Manager (Level 4) and $158,931–$215,025 for Specialty Account Manager (Level 5).

Requirements

Account Manager (Level 4): Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager (Level 5): Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Approximately 20–30% travel, including some overnight and weekend commitments.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3+ years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience preferred.
At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience working in a matrix selling environment with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
Experience in market development or deep profiling in rare, unmet spaces.
Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that may not lend themselves to simple segmentation.
Documented track record of consistent, exceptional performance.
Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while adhering to corporate compliance guidelines.
Implement marketing plan goals by executing a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national key opinion leaders within the assigned geographic area and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, technically oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Work/life balance and career development opportunities.