About The Position

The Account Manager/Specialty Account Manager represents Tavneos to physicians and other healthcare professionals in a designated territory, helping establish product demand and providing comprehensive account management. The role serves as a central point of contact for educating medical professionals and external stakeholders about disease awareness and product information to support patient care. It also drives product utilization by identifying account-specific needs, building healthcare-provider relationships, coordinating cross-functional field teams, and executing strategies to support access, education, and treatment for rare diseases. The position may be filled at Account Manager Level 4 or Specialty Account Manager Level 5. It is based in the Cincinnati, Ohio area and involves travel of approximately up to 80%, including occasional overnight or weekend travel as needed. The annual salary range is $145,311–$196,597 for Account Manager Level 4 and $158,931–$215,025 for Specialty Account Manager Level 5. Amgen describes flexible work models, including remote arrangements where possible.

Requirements

  • For Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
  • Ability to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and virtual communication tools.
  • Strong interpersonal, written, and verbal communication skills, including the ability to communicate with clinical and administrative stakeholders.
  • Ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
  • High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
  • Ability to collaborate effectively in a matrix environment and work cross-functionally.

Nice To Haves

  • Rare or ultra-rare disease experience.
  • Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
  • Experience promoting products that require extensive coordination with office staff, infusion centers, and patient services teams.
  • Experience working in or with rheumatology and nephrology.
  • Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
  • Experience engaging with administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
  • Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.

Responsibilities

  • Develop and execute a territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
  • Promote Tavneos within approved labeling in a fair, balanced, and ethical manner and in accordance with company and industry compliance guidelines.
  • Educate healthcare professionals about disease states and product information as a trusted partner and disease expert.
  • Build and manage relationships with stakeholders across the patient care ecosystem, including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
  • Engage across diverse healthcare settings, including private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
  • Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
  • Coordinate internal matrix teams, including medical science liaisons, Market Access, Nurse Educators, and TLLs, to deliver integrated, account-specific solutions.
  • Lead or support referral networks and site-of-care pathways that facilitate patient initiation and continuity of care.
  • Develop productive relationships with local and regional key opinion leaders.
  • Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
  • Use approved tools, peer education programs, and digital engagement channels to increase reach and impact with stakeholders.
  • Use promotional resources effectively and operate within the assigned territory budget.
  • Represent the company at medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
  • Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.

Benefits

  • Comprehensive employee benefits package
  • Retirement and Savings Plan with generous company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or sales-based incentive plan for field sales representatives
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements where possible
  • Career development opportunities
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