About The Position
Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos to physicians and healthcare professionals in a designated territory in Cincinnati, Ohio. The role is responsible for establishing product demand and providing comprehensive account management, while serving as a central point of contact for education on disease awareness and product information that supports patient care. The Specialty Account Manager drives product utilization by identifying each account’s needs, building relationships with healthcare providers, coordinating cross-functional field teams, and executing strategies that support access, education, and treatment for rare diseases. The role develops territory plans, promotes Tavneos within approved labeling and compliance requirements, and provides patient-centered disease and product education. It engages a broad network of clinical and administrative stakeholders across varied care settings, addresses access and reimbursement challenges, coordinates internal teams, and supports referral networks and site-of-care pathways. The role also contributes market insights, uses approved promotional and digital resources, represents Amgen at medical and educational events, and completes required training and administrative work. The position may be hired at Account Manager Level 4 or Specialty Account Manager Level 5. The stated U.S. annual salary ranges are $145,311–$196,597 for Level 4 and $158,931–$215,025 for Level 5. Travel may be up to approximately 80%, including occasional overnight or weekend travel as needed.
Requirements
- Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
- Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
- Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and virtual communication tools.
- Strong interpersonal, written, and verbal communication skills, including the ability to communicate with clinical and administrative stakeholders.
- Ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
- High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Nice To Haves
- Experience in rare or ultra-rare disease.
- Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
- Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
- Prior experience in or with Rheumatology and Nephrology.
- Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
- Experience engaging administrators in community practices, academic centers, IDNs, or hospital systems.
- Ability to collaborate effectively in a matrix environment with functions such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
- Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways, especially for strategic roles.
Responsibilities
- Develop and execute a territory business plan to achieve sales objectives aligned with commercial and strategic account goals.
- Promote Tavneos within approved labeling and in accordance with corporate and industry compliance guidelines.
- Educate healthcare professionals on disease state and product information as a trusted partner and disease expert.
- Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders.
- Engage across private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
- Address patient access, reimbursement, and product pull-through challenges with field access, patient services, and case management teams.
- Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver account-specific solutions.
- Lead or support referral networks and site-of-care pathways for patient initiation and continuity of care.
- Build relationships with local and regional KOLs.
- Share field insights and market intelligence with cross-functional partners and leadership.
- Use approved tools, peer education programs, and digital engagement channels to extend stakeholder reach.
- Manage promotional resources and operate within the assigned territory budget.
- Represent the company at medical congresses, society meetings, and educational events.
- Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.
Benefits
- Comprehensive employee benefits package
- Retirement and Savings Plan with generous company contributions
- Group medical, dental, and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Discretionary annual bonus program or sales-based incentive plan for field sales representatives
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements where possible
- Career development opportunities
- Work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
