Account Manager/Specialty Account Manager, TAVNEOS - (Rare Disease) - Maine, NH, VT

Amgen•Augusta, ME

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos in a designated rare-disease territory covering Maine, New Hampshire, and Vermont. The role is responsible for establishing product demand and providing comprehensive account management. The representative serves as a key point of contact for physicians, healthcare professionals, and other stakeholders, educating them about disease states and product information to support patient care. The role also involves identifying account-specific needs, building strong customer relationships, coordinating cross-functional field teams, and executing strategies that support access, education, and treatment.

Requirements

Account Manager, Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager, Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Willingness to travel up to approximately 80%, including occasional overnight or weekend travel as needed.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.

Nice To Haves

Rare or ultra-rare disease experience.
Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
Experience working in or with Rheumatology and Nephrology.
Familiarity with Tavneos-related contexts, including infused therapies, buy-and-bill products, and products covered under the medical benefit.
Experience engaging with administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
Ability to collaborate effectively in a matrix environment with teams such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
Ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills with clinical and administrative stakeholders.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

Responsibilities

Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with commercial and strategic account goals.
Promote Tavneos within its approved labeling and in accordance with corporate and industry compliance guidelines.
Educate healthcare professionals about disease states and product information in a meaningful, patient-centered manner.
Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders across the patient care ecosystem.
Engage across private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver account-specific solutions and support customer engagement and product utilization.
Lead or support referral networks and site-of-care pathways to enable patient initiation and continuity of care.
Develop productive relationships with local and regional key opinion leaders.
Share field insights and market intelligence with cross-functional partners and leadership to inform strategy and planning.
Use approved tools, peer education programs, and digital engagement channels to reach key stakeholders.
Manage promotional resources and work within the assigned territory budget.
Represent Amgen at medical congresses, society meetings, and educational events.
Complete training and administrative responsibilities accurately and on time, while complying with company policies and standards.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.