About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos to physicians and healthcare professionals across a designated territory covering Maine, New Hampshire, and Vermont. The role establishes product demand and provides comprehensive account management, while serving as a central contact for disease-state awareness and product education to support patient care. The Specialty Account Manager drives product utilization by identifying account-specific needs, building relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies for access, education, and support for rare disease treatments. The position works across varied healthcare settings and stakeholder groups to support patient access and continuity of care. The stated annual salary ranges are $145,311–$196,597 for Account Manager (Level 4) and $158,931–$215,025 for Specialty Account Manager (Level 5).

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Excellent interpersonal, written, and verbal communication skills, with the ability to communicate with clinical and administrative stakeholders.
  • High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
  • Willingness to travel up to approximately 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

  • Rare or ultra-rare disease experience.
  • Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
  • Experience promoting a product requiring extensive coordination with office staff, infusion centers, and patient services teams.
  • Prior experience in or with Rheumatology and Nephrology.
  • Familiarity with Tavneos, infused therapies, buy-and-bill products, or products under the medical benefit.
  • Experience engaging administrators in community practices, academic centers, IDNs, or hospital systems.
  • Ability to collaborate effectively in a matrix environment with functions such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
  • Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
  • Proven ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.

Responsibilities

  • Develop and execute a territory business plan to achieve sales objectives in alignment with commercial and strategic account goals.
  • Promote Tavneos within approved labeling and in compliance with corporate and industry guidelines.
  • Educate healthcare professionals about the disease state and product information as a trusted partner and disease expert.
  • Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, and caregivers.
  • Engage across private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
  • Address patient access, reimbursement, and product pull-through challenges with field access teams, patient services teams, and case managers.
  • Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver account-specific solutions.
  • Lead or support referral networks and site-of-care pathways to support patient initiation and continuity of care.
  • Build relationships with local and regional KOLs.
  • Share field insights and market intelligence with cross-functional partners and leadership.
  • Use approved tools, peer education programs, and digital engagement channels to engage stakeholders.
  • Manage promotional resources and the assigned territory budget to support business objectives.
  • Represent the company at medical congresses, society meetings, and educational events.
  • Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.

Benefits

  • Health and welfare plans for employees and eligible dependents.
  • Retirement and Savings Plan with company contributions.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or sales-based incentive plan for field sales representatives.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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