About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for UPLIZNA in rare disease neurology. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the territory. It includes providing disease information and education to medical professionals and other external customers involved in patient care. The successful candidate promotes patient-centered disease and product education, executes strategic account business plans, and works across a matrixed organization with case managers, Medical Affairs, patient access, and other partners. The role uses company resources and peer-to-peer education to address knowledge gaps, identifies opportunities across varied healthcare settings, builds relationships with key opinion leaders, and develops in-depth clinical and scientific knowledge of the disease area. The position uses consultative, technically informed selling to support healthcare professionals treating patients with Immunoglobulin-Related Disease (IgG4-RD), while adhering to compliance policies and documentation requirements. The role requires approximately 20–30% travel, including some overnight and weekend commitments. The listed annual salary ranges are $145,311–$196,597 for Account Manager Level 4 and $158,931–$215,025 for Specialty Account Manager Level 5. Amgen offers benefits, incentives, time off, and flexible work models where possible.

Requirements

  • For Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
  • Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

  • Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3+ years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience preferred.
  • At least 3 years of in-office injection or infusion sales experience for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience operating in a matrix selling environment with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Experience in market development or deep profiling in rare, unmet spaces.
  • Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented record of consistent, exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging environment.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.

Responsibilities

  • Represent Amgen products to physicians and healthcare professionals, establish product sales, and manage the assigned territory.
  • Promote patient-centered disease and product education to healthcare professionals to improve patient care while following corporate compliance guidelines.
  • Implement marketing-plan goals through execution of a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with local, regional, and national key opinion leaders in the assigned geography and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, technically informed selling approach to address the needs of healthcare professionals treating patients with IgG4-RD.
  • Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Comprehensive employee benefits package, including health and welfare plans for staff and eligible dependents.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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