Account Manager/Specialty Account Manager, (Rare Disease) Tavneos-New Haven, CT

Amgen•Bridgeport, CT

11d

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos to physicians and other healthcare professionals across a territory covering Danbury and Waterbury, Connecticut. The role establishes product demand and provides comprehensive account management, serving as a central point of contact for education about the disease state and product information to support patient care. The position drives product utilization by identifying and addressing account-specific needs and coordinating field teams to support access, education, and treatment for rare disease patients. Relocation is not offered.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or an associate degree and 6 years of such experience; or a high school diploma/GED and 8 years of such experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or a master's degree and 6 years; or a bachelor's degree and 8 years; or an associate degree and 10 years.
Willingness to travel up to approximately 80%, including occasional overnight or weekend travel as needed.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and virtual communication tools.

Nice To Haves

Rare or ultra-rare disease experience.
Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
Experience in or working with Rheumatology and Nephrology.
Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
Experience engaging with administrators in community practices, academic centers, IDNs, or hospital systems.
Ability to collaborate effectively in a matrix environment with teams such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
Proven ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills for clinical and administrative audiences.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

Responsibilities

Develop and execute a territory business plan aligned with commercial and strategic account goals to meet or exceed sales objectives.
Promote Tavneos within approved labeling and in accordance with corporate and industry compliance guidelines.
Educate healthcare professionals on the disease state and product information in a meaningful, patient-centered manner.
Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders.
Engage across private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
Address patient access, reimbursement, and product pull-through challenges in collaboration with field access, patient services, and case management teams.
Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver account-specific solutions.
Lead or support referral networks and site-of-care pathways that enable patient initiation and continuity of care.
Build productive relationships with local and regional KOLs.
Share field insights and market intelligence with cross-functional partners and leadership.
Use approved tools, peer education programs, and digital channels to engage stakeholders.
Manage promotional resources and operate within the assigned territory budget.
Represent the company at medical congresses, society meetings, and educational events.
Complete training and administrative responsibilities accurately and on time, while following company policies and compliance standards.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.