Account Manager/Specialty Account Manager, (Rare Disease) Tavneos-New Haven, CT

Amgen•Bridgeport, CT

12d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos across a territory covering Danbury and Waterbury, Connecticut. Relocation is not offered. The role focuses on establishing product demand and providing comprehensive account management by educating physicians, healthcare professionals, and other stakeholders about rare disease and product information to support patient care. The account manager drives product utilization by identifying and addressing each account’s needs, building relationships with healthcare providers, coordinating cross-functional field teams, and executing strategies that support treatment access, education, and patient support. The role involves working across varied healthcare settings and collaborating with internal teams to develop account-specific solutions and pathways for patient care.

Requirements

Account Manager, Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager, Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and virtual communication tools.

Nice To Haves

Rare or ultra-rare disease experience.
Demonstrated success navigating reimbursement, educating on site of care, or coordinating patient access.
Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience working in or with rheumatology and nephrology.
Familiarity with Tavneos-related considerations, including infused therapies, buy-and-bill products, or products covered under the medical benefit.
Experience engaging administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
Ability to collaborate effectively in a matrix environment with teams such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
Ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills with clinical and administrative stakeholders.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

Responsibilities

Develop and execute a territory business plan to achieve sales objectives in alignment with commercial and strategic account goals.
Promote Tavneos within approved labeling and in accordance with ethical, corporate, and industry compliance guidelines.
Educate healthcare professionals on disease state and product information as a trusted partner and disease expert.
Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other patient-care stakeholders.
Engage with private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver integrated, account-specific solutions.
Lead or support referral networks and site-of-care pathways that enable patient initiation and continuity of care.
Establish relationships with local and regional key opinion leaders.
Share field insights and market intelligence with cross-functional partners and leadership to inform strategy and planning.
Use approved tools, peer education programs, and digital engagement channels to reach and engage stakeholders.
Use promotional resources effectively and manage activity within the assigned territory budget.
Represent Amgen at relevant medical congresses, society meetings, and educational events.
Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.