Account Manager / Specialty Account Manager - UPLIZNA Neurology (Rare Disease) - San Antonio, TX

Amgen•San Antonio, TX

12d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent UPLIZNA for IgG4-RD in the neurology rare disease area. The role is responsible for representing Amgen products to physicians and other healthcare professionals, establishing product sales, and managing the assigned territory. It includes providing disease information and education to medical professionals and other external customers involved in patient care. The successful candidate will promote patient-centered disease and product education, execute strategic account business plans, and work with cross-functional partners such as case managers, Medical Affairs, and patient access teams. The role requires navigating healthcare organizations and building relationships with key opinion leaders, while maintaining detailed clinical and scientific knowledge of the disease and therapeutic area. A consultative, technically informed selling approach and adherence to compliance, documentation, and corporate policies are essential. The position requires approximately 20–30% travel, including some overnight and weekend commitments.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to work independently in a fast-paced, highly challenging environment.

Nice To Haves

Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
Seven or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
Three or more years of rare disease or orphan drug experience; ultra-orphan experience preferred and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least three years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet medical need areas.
Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that may not fit simple segmentation.
Documented track record of consistent, exceptional performance.

Responsibilities

Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
Implement marketing plan goals by executing a strategic account business plan.
Work effectively in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
Use available company resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national KOLs in the assigned geography and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, technically informed, solution-oriented selling approach to address the needs of healthcare professionals treating patients with IgG4-RD.
Maintain compliance with corporate policies, including appropriate documentation and reporting.
Travel approximately 20–30%, including some overnight and weekend commitments.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.
Work/life balance support.