Account Manager/Specialty Account Manager - TAVNEOS (Rare Disease) - Irving, TX

Amgen•Irving, TX

8d•$145,311 - $215,025

About The Position

The Account Manager/Specialty Account Manager represents Tavneos to physicians and other healthcare professionals, establishing product demand and delivering comprehensive account management within an assigned territory. The role is a central point of contact for educating medical professionals and external stakeholders about disease-state awareness and product information in support of patient care. The position drives product utilization by identifying and addressing the distinct needs of each account, building relationships with healthcare providers, coordinating cross-functional field teams, and implementing aligned strategies for access, education, and support for rare disease treatments. The role may be hired at Account Manager Level 4 or Specialty Account Manager Level 5.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
Strong customer relationship-building skills and ability to educate audiences about complex disease states and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills, including communication with clinical and administrative stakeholders.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and virtual communication tools.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

Rare or ultra-rare disease experience.
Success navigating reimbursement, educating on site of care, and/or coordinating patient access.
Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience in or with Rheumatology and Nephrology.
Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
Experience engaging with administrators in community practices, academic centers, IDNs, or hospital systems.
Ability to collaborate effectively in a matrix environment with functions such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways, particularly for strategic roles.

Responsibilities

Develop and execute a territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
Promote Tavneos within approved labeling in a fair, balanced, and ethical manner and in accordance with compliance guidelines.
Educate healthcare professionals about disease states and product information as a trusted partner and disease expert.
Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders across the patient care ecosystem.
Engage with healthcare delivery settings including private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to provide integrated, account-specific solutions.
Lead or support referral networks and site-of-care pathways for patient initiation and continuity of care.
Develop relationships with local and regional KOLs to expand reach and influence.
Provide field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and planning.
Use approved tools, peer education programs, and digital engagement channels to engage stakeholders.
Manage promotional resources and operate within the assigned territory budget.
Represent the company at appropriate medical congresses, society meetings, and educational events.
Complete training and administrative responsibilities accurately and on time while complying with company policies and standards.

Benefits

Health and welfare plans for employees and eligible dependents.
Retirement and Savings Plan with company contributions.
Medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.