About The Position

Verizon is hiring an Account Manager to drive sales, increase service revenue, and manage customer relationships in the 1–19 employee segment. The role involves identifying business challenges, recommending tailored technology solutions, winning new business, and growing and retaining existing accounts. The Account Manager sells integrated solutions that may include Cloud, Security, ISP, VoIP, and Google platforms, and uses Verizon’s Velocity Selling methodology, AI, advanced CRM tools, and sales force automation tools to support customer engagement, productivity, and sales tracking. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation is commission-based and includes base pay and target individual-based commission; earnings vary by geography, performance, skills, and experience, with the opportunity to earn more through the commission program and sales incentives.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory, with expected travel up to approximately 50% of the time.
  • Valid driver’s license.
  • Self-motivation and ability to identify customer problems and recommend appropriate solutions.
  • Ability to explain complex technology in accessible terms.
  • Comfort with cold-calling, meeting new people, and discovering customer needs.
  • Initiative and ability to close deals, act with integrity, and contribute to team success.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about business solutions and present tailored recommendations.
  • Build relationships with key decision makers.
  • Create and present multi-product solution opportunities.
  • Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included domestic and international travel, gifts, and other rewards.
  • Paid time off, including five weeks of vacation, holidays, and personal days as described in the role posting.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services, including wireless calling plans and accessories.
  • Pet insurance and additional employee perks.
  • Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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