Account Manager SMB- Business Sales

Verizon•Hilliard, OH

About The Position

The Account Manager SMB- Business Sales role focuses on acquiring, retaining, managing, and growing business accounts in the 1–19 employee segment. The Account Manager consults with customers to understand their challenges and recommend tailored technology solutions that improve business outcomes and generate revenue. The role includes prospecting for new business, expanding existing accounts, presenting multi-product offerings, and building relationships with decision makers. Solutions include Cloud, Security, ISP, VoIP, and Google platforms. This mobile role involves working primarily at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. The position is scheduled for 40 hours per week and offers commission-based compensation, with potential additional earnings through sales incentives.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate customers about Verizon business solutions and build excitement for the offerings.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Track and report progress through sales force automation tools.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Commission-based compensation with unlimited earning opportunity and eligibility for sales incentives.
  • Sales recognition programs with incentives that have included travel, gifts, and other awards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Up to 8 weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services.
  • Pet insurance and other employee perks.
  • Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to 8 company-paid holidays and up to 6 personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 vacation days per year, increasing with service.
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