Account Manager SMB - Business Sales

Verizon•Mishawaka, IN
•Onsite

About The Position

The Account Manager SMB - Business Sales role serves small business customers in the Mishawaka area, managing accounts in the 1–19 employee segment. The position develops new business and grows existing accounts by identifying customer challenges, recommending tailored technology solutions, and delivering value while increasing revenue. Solutions include integrated software and services such as Cloud, Security, ISP, VoIP, and Google platforms. This is a mobile role involving work primarily at customer or field locations, travel within the assigned sales territory, and occasional visits to a Verizon location for training and meetings. Expected travel may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation is commission-based and includes base pay and target individual-based commission; earnings vary by geography, performance, and experience.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and generate incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about business solutions and build interest in them.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions.
  • Paid time off, including vacation, holidays, and personal days.
  • Paid parental leave.
  • Industry certifications through Verizon’s Get Certified program.
  • Sales recognition programs and incentives, which may include travel, gifts, and other awards.
  • Discounts on Verizon products and services.
  • Pet insurance and additional employee perks.
  • Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
  • Short- and long-term disability insurance, life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Adoption assistance and tuition assistance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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