Account Manager-SMB Business Sales

Verizon•Edmonds, WA

About The Position

The Account Manager-SMB Business Sales role drives sales, increases service revenue, and manages relationships for accounts in the 1–19 employee segment. The role delivers business solutions by identifying customer challenges, recommending tailored technology solutions, and helping customers improve their businesses while growing Verizon revenue. The account manager develops new business and grows existing accounts through prospecting, lead generation, customer education, and relationship building. The position covers integrated software solutions including Cloud, Security, ISP, VoIP, and Google platforms, with sales progress tracked through sales force automation tools. It is a mobile role primarily based at customer or field locations, with occasional visits to Verizon locations for in-person training and meetings. Travel within the assigned territory may be up to approximately 50% of the time. The role has 40 scheduled weekly hours and offers base pay plus target individual-based commission, with unlimited commission opportunity. The listed annual salary range is $37,000–$64,000, varying by location, performance, and experience.

Requirements

Bachelor’s degree or four or more years of work experience.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
At least one year of sales experience.
Willingness to work in a mobile model with travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
Valid driver’s license.
Self-motivation and the ability to identify client problems and craft suitable solutions.
Ability to explain complex technology in accessible language.
Comfort with cold-calling and meeting prospective customers.
Initiative in closing deals, integrity, and a collaborative approach.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor approaches for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about business solutions and present tailored recommendations.
Build relationships with key decision makers and client organizations.
Present and create multi-product solution opportunities.
Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress through sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Travel within the assigned geographic sales territory and attend occasional in-person training and meetings at Verizon locations.

Benefits

Medical, dental, and vision insurance.
Verizon 401(k) plan with matching contributions, including matching up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Commission program with unlimited opportunity and sales incentives.
Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
Sales recognition programs and incentives, which have included all-inclusive domestic and international travel and gifts.
Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role benefits.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services, including wireless plans and accessories.
Pet insurance and additional employee perks.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Up to 8 company-paid holidays per year and up to 6 personal days per year.
Adoption assistance and tuition assistance.
New hires receive up to 15 vacation days per year, increasing with additional service.
Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.