Account Manager SMB- Business Sales

Verizon•Chandler, AZ

About The Position

Verizon is hiring an Account Manager to drive sales and manage relationships with small-business accounts in the 1–19 employee segment. The role combines prospecting for new business with retaining, managing, and growing existing accounts. The Account Manager consults with customers to understand business challenges, recommend tailored technology solutions, and help customers improve their businesses while growing Verizon revenue. The position involves selling integrated solutions, including Cloud, Security, ISP, VoIP, and Google platforms. The Account Manager uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support sales productivity and customer engagement. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation is commission-based and includes base pay and target individual-based commission, with earning potential varying by geography, performance, and experience. The commission program offers uncapped opportunity. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500. Verizon offers a comprehensive benefits package and sales recognition programs.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual settings.
  • Experience building and maintaining business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor one’s approach for success.

Responsibilities

  • Develop and qualify leads in the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate customers about Verizon business solutions and build excitement for technology offerings.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage account relationships.
  • Use Verizon’s Velocity Selling methodology and AI-enabled CRM tools to support customer engagement and sales activity.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Paid time off, including five weeks described as vacation, holidays, and personal days; newly hired employees receive up to 15 vacation days per year, with additional vacation accruing with service.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services, including wireless calling plans.
  • Sales recognition programs and incentives, which have included travel, gifts, and other awards.
  • Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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