Account Manager, North America

Wenco (a Hitachi Construction Machinery subsidiary)•Richmond, BC

4d•$70,000 - $80,000•Hybrid

About The Position

Wenco International Mining Systems, a subsidiary of Hitachi Construction Machinery, provides innovative technologies for the mining and material movement sectors, focusing on sustainable and safe operations. The Account Manager, reporting to the Regional Manager, is crucial for the global sales team's performance and revenue targets. This role involves ensuring client satisfaction, developing sustainable networks and relationships with internal and external stakeholders, and acting as a communication filter between clients and the company.

Requirements

Minimum 5 years of experience in a sales position within the mining or mining services industry
Trade, Business, or Engineering qualification
Demonstrated success in selling high-end solutions within a mining and industrial environment
Technical background, with experience in engineering, mining, or technology business
Proven ability to influence cross-functional teams without formal authority
Intermediate-level sales related ERP skills
Comfortable presenting to large groups from varied backgrounds
Energetic, enthusiastic, results driven
Exceptional written and verbal communication skills
Understanding of modern business systems
Excellent teamwork skills
Holds current driver’s license in relevant state or region
Exceptional time management

Responsibilities

Deliver Regional Sales, Profit and Operational Targets
Ensuring best commercial practice is achieved at all times
Achievement of annual sales targets including revenue and pipeline growth
Actively develop, support and deliver initiatives to target competitor products
Collaborate with the broader Wenco business stakeholders to convert a greater proportion of opportunities
Establish and promote trusting relationships with key internal and external customers
Responsible for building the Wenco brand in the region through the attendance of tradeshows, securing opportunities for co-writing papers, delivering presentations at events and building solid client relationships
Promote customer-centric focus, innovation in products, services and ways of interacting with internal customers which add value to the customer and Wenco
Positively influence the customer perception through effective representation of Wenco and related products in the market place
Treat customers with respect, seek customer insight proactively, build relationships of trust with customers and encourage customer focus among all employees and contractors
Manage and resolve customer complaints effectively and in a timely manner
Continually improve self-knowledge of Wenco product and related mining processes
Gather and communicate market and competitor information
Learn and adopt the Miller Heiman sales methodology as promoted by Wenco
Have a clear understanding of how information technology can benefit mines in terms of safety, productivity, maintenance and management.
The generation and closure of new business