Strategic Account Manager, North America

beqom • New York, NY

14h

About The Position

The Strategic Account Manager is a senior individual-contributor role responsible for owning a focused portfolio of beqom’s most strategically important enterprise customers in North America and protecting and growing their recurring revenue. The role defines commercial strategy for each account, develops trusted relationships with C-suite executives at large, complex organizations, and remains personally accountable for revenue outcomes.

The position works with Customer Success, Services, Product, and Pre-Sales when their involvement can improve customer outcomes, while retaining ownership of the account. The role centers on account strategy, retention, renewals, and expansion, including identifying opportunities across customer functions, business units, and geographies.

Requirements

• A track record of personally creating and closing expansion deals within complex enterprise customers.
• Experience working with enterprise accounts in the financial services sector.
• Experience engaging C-level executives on complex commercial decisions.
• Experience opening new relationships and buying centers within existing customers, beyond a single champion.
• Experience with account strategy, forecasting, pricing, negotiation, and closing deals.
• Clear, concise written and verbal communication, including the ability to explain complex situations to senior stakeholders.
• Ability to travel across North America as required.

Responsibilities

• Define and execute the commercial strategy, retention plan, and growth agenda for a focused portfolio of high-value enterprise accounts.
• Build multi-year account plans based on customer priorities, revenue potential, stakeholder influence, and commercial risk.
• Create and close expansion opportunities across functions, business units, and geographies, from discovery through pricing, negotiation, and signature.
• Build trusted relationships with C-suite executives, economic buyers, and champions.
• Manage renewals and identify consolidation and competitive risks early.
• Prioritize accounts and opportunities by revenue, risk, access, and potential impact, and decide where beqom should invest time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed