Account Manager II - Enterprise

Payscale•,
•$160,000 - $160,000•Remote

About The Position

The Account Manager II manages and closes growth opportunities for Payscale’s Enterprise segment within an assigned book of business. The role focuses on growing existing customer accounts by selling compensation data sets, software, and services through renewals and off-cycle opportunities. The Account Manager owns commercial activity and the sales cycle for assigned accounts, generates opportunities through multiple channels, and is accountable for individual sales quotas and team performance indicators. The position calls for an experienced, customer-centric seller who can present business value confidently to compensation-focused HR professionals and C-suite executives. The Account Manager partners with Customer Success and internal sales partners to understand customer adoption, develop territory plans, forecast pipeline, support retention, and meet renewal and growth goals. Payscale uses a remote-first model. Employees may work from home, company-paid co-working spaces, or a combination of both, with occasional in-person events. The position is available across the listed countries and regions, subject to the stated hiring restrictions.

Requirements

  • Documented, consistent success driving revenue growth and exceeding targets across an existing customer base.
  • 10+ years of software sales experience.
  • Proven track record of exceeding monthly, quarterly, and annual sales targets.
  • Ability to work independently, take initiative, and manage performance.
  • Superior professional presence and business acumen.
  • Experience selling to C-level executives and other HR personas.

Nice To Haves

  • A BA/BS degree is strongly preferred.
  • Human Capital Management sales experience, including HRIS, compensation, talent management, or benefits technologies, is strongly preferred.
  • Knowledge of assigned territories or accounts is preferred.
  • Experience selling HCM SaaS software to organizations with 5,000+ employees is preferred.
  • Experience selling to CHROs is a plus.

Responsibilities

  • Create, drive, and execute revenue upsell opportunities within a specified book of business.
  • Close upsell opportunities as part of broader renewals and off-cycle opportunities.
  • Own all commercial activity within the assigned book of business.
  • Generate business opportunities through SDR partnerships, professional networking, client account blueprints, customer MQLs, and other channels.
  • Drive brand awareness, TSO campaigns, and lead generation.
  • Meet and exceed monthly, quarterly, and annual sales quotas.
  • Own the sales cycle from lead generation through closure.
  • Collaborate with the Customer Success Team to understand client adoption and engagement.
  • Develop and execute a territory business plan with sales leadership and internal partners.
  • Maintain account and pipeline opportunity forecasts in Salesforce.com.
  • Ensure proper customer satisfaction scores and align with business retention strategies.
  • Proactively manage a book of business and meet or exceed renewal, upsell, and retention goals.

Benefits

  • Flexible paid time off.
  • 14 paid company holidays, including two floating holidays.
  • Medical, dental, life, vision, and disability insurance covered up to 100% by Payscale.
  • Unlimited infertility coverage through medical plans.
  • Additional supplemental health benefits for employees and their families.
  • 401(k) retirement program with an immediately vested company match.
  • 16 weeks of paid parental leave for birthing and non-birthing parents.
  • Health Savings Account options with company contributions each pay period.
  • Flexible Spending Account options for pre-tax employee allocations.
  • Annual remote work stipend for wellness or home office equipment.
  • Access to continued learning and development opportunities.
  • Company-sponsored volunteer hours.
  • Employee Resource Groups.
  • Inclusive culture and opportunities for executive leadership exposure.
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