Account Director II - Enterprise
About The Position
Lumen is hiring an Account Director II to identify and develop Large Enterprise sales opportunities, provide product solutions, ensure customer satisfaction, and maintain positive customer relationships to maximize sales. The role introduces Lumen products and services to new and existing customers, implements strategic and tactical sales account plans, and maintains accurate sales and revenue forecasts and quota funnels. The position may be performed from home in Arizona, California, Colorado, Idaho, Oregon, or Washington. At least 50% of work time is spent conducting sales activities outside the office. The Account Director manages customer relationships, develops account plans to grow and retain revenue, pursues and closes sales opportunities, demonstrates knowledge of Lumen’s product suite, provides weekly opportunity forecasts, and shares customer and market insights with sales management.
Requirements
- At least 7 years of industry sales experience.
- Attention to detail and good organizational capabilities.
- Ability to prioritize and use good time management skills.
- Strong communication, writing, and formal presentation skills, including proficiency in selling to the close.
- Self-motivated, proactive, results-oriented approach and ability to work with minimum direction.
- Proficiency with Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
- At least 50% of work time conducting sales activities outside the office.
Nice To Haves
- Knowledge and understanding of the telecom industry’s competitive landscape.
- Experience with Salesforce.com.
Responsibilities
- Develop and manage relationships with acquired and existing customers to gain strategic positioning with decision makers, attain additional business, and retain existing revenue.
- Develop action plans to cross-sell and up-sell accounts and increase customers’ total spend with the company.
- Identify, bid on, negotiate, and close new sales opportunities to meet or exceed established sales and revenue quotas.
- Provide comprehensive account plans and strategies to win new business from new and existing accounts.
- Demonstrate knowledge of the company’s entire product suite, with potentially deeper knowledge of a subset of products or services.
- Provide an accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements.
- Provide sales management with input about trends and changes within customer organizations and recommend actions to improve the company’s position with customers.
Benefits
- Comprehensive package featuring health, life, and voluntary lifestyle benefits and other perks supporting physical, mental, emotional, and financial wellbeing.
- Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
