Enterprise Account Director

Sandvik•Connecticut - Remote, CT

About The Position

The Enterprise Account Director owns and grows a portfolio of named enterprise accounts within Sandvik’s Business Area Intelligent Manufacturing. The role builds trusted executive-level relationships and leads value-based solutions combining software, industrial metrology, and services across divisions. It shapes strategic customer engagement by moving from product- and division-level transactions to coordinated, multi-year partnerships, connecting customer priorities with cross-divisional capabilities and measurable business value. The position reports to the Strategic Account Director. The position is based in the USA, preferably on the East Coast in Boston or near a Sandvik site, and includes extensive domestic and international travel to customer and Sandvik sites. The Enterprise Account Director leads a virtual account team for each assigned customer and collaborates across divisional leadership, product management, finance, legal, marketing, sales operations, and partner management.

Requirements

  • Extensive experience in strategic, key, or global account management, including complex, multi-year solution sales.
  • Proven ability to lead extended sales cycles, engage multiple stakeholders, and negotiate enterprise agreements.
  • Experience selling software, technology, and services to discrete manufacturing industries.
  • A university degree in engineering, business administration, or an equivalent field.
  • Experience with structured selling methodologies and working in a matrix or multi-divisional organization.
  • Fluent written and spoken English.
  • Proficiency in CRM platforms and Microsoft 365.
  • Strategic and commercially minded, with the ability to communicate credibly with executive stakeholders and turn complex information into clear, compelling narratives.
  • Ability to lead through influence rather than formal authority, bringing structure, integrity, and ownership to engagements and creating alignment across teams.

Nice To Haves

  • International experience.
  • Further education in sales leadership or strategic account management.

Responsibilities

  • Develop strategic account plans covering customer priorities, growth opportunities, key stakeholders, opportunity roadmaps, and risks.
  • Build trusted executive relationships, establish sponsorship, and lead regular executive business reviews.
  • Identify and lead complex, multi-division opportunities from early engagement through negotiation and closing.
  • Create business cases and value propositions focused on outcomes such as productivity, quality, cost, and time to market.
  • Orchestrate virtual account teams across sales, presales, services, and customer success, ensuring coordinated customer engagement.
  • Manage pipelines, forecasts, and account progress while driving customer adoption, renewals, and expansion.
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