Enterprise Account Director

Sandvik•Usa, CT

About The Position

At Business Area Intelligent Manufacturing, the Enterprise Account Director owns and grows a portfolio of named enterprise accounts, builds trusted executive-level relationships, and leads value-based solutions combining software, industrial metrology, and services across divisions. The role shapes strategic customer engagement, moving from product- and division-level transactions to coordinated, multi-year partnerships. The position has clear accountability for assigned accounts and connects customer priorities with cross-divisional capabilities to create measurable business value. It reports to the Strategic Account Director. The position is based in the USA on the East Coast, preferably in Boston or close to a Sandvik site, and includes extensive domestic and international travel to customer and Sandvik sites. The role leads a virtual account team for each assigned customer and collaborates with colleagues across sales, presales and solution architecture, services, customer success, divisional leadership, product management, finance, legal, marketing, sales operations, and partner management. The successful candidate is an accomplished strategic account professional with extensive B2B sales experience and a strong record of developing enterprise customers. A solid understanding of manufacturing and digital manufacturing is needed to connect customer challenges with integrated, value-based solutions. The role requires strategic and commercial judgment, credible executive communication, and the ability to turn complex information into compelling narratives. The candidate leads through influence rather than formal authority, creating alignment across teams with different priorities while bringing structure, integrity, and ownership to engagements. Business Area Intelligent Manufacturing is a global supplier of digital manufacturing, software solutions, and industrial metrology. In 2025, sales were approximately SEK 3 billion, with about 1,300 employees. Sandvik describes its culture as tech driven, innovative, and entrepreneurial, and emphasizes teamwork, diversity, inclusion, learning, and supporting employees to reach their full potential. Applications in English, including a resume and cover letter, were due by November 15, 2026; applications by email are not accepted.

Requirements

  • Extensive experience in strategic, key, or global account management, including complex, multi-year solution sales.
  • Proven ability to lead extended sales cycles, engage multiple stakeholders, and negotiate enterprise agreements.
  • Experience selling software, technology, and services to discrete manufacturing industries.
  • A university degree in engineering, business administration, or an equivalent field.
  • Experience with structured selling methodologies and working in a matrix or multi-divisional organization.
  • Fluent written and spoken English.
  • Proficiency in CRM platforms and Microsoft 365.
  • Strategic and commercially minded, with the ability to communicate credibly with executive stakeholders and turn complex information into clear, compelling narratives.
  • Ability to lead through influence rather than formal authority, bringing structure, integrity, and ownership to engagements and aligning teams with different priorities.

Nice To Haves

  • International experience.
  • Further education in sales leadership or strategic account management.

Responsibilities

  • Develop strategic account plans covering customer priorities, growth opportunities, key stakeholders, opportunity roadmaps, and risks.
  • Build trusted executive relationships, establish sponsorship, and lead regular executive business reviews.
  • Identify and lead complex, multi-division opportunities from early engagement through negotiation and closing.
  • Create business cases and value propositions focused on outcomes such as productivity, quality, cost, and time to market.
  • Orchestrate virtual account teams across sales, presales, services, and customer success, ensuring coordinated customer engagement.
  • Manage pipelines, forecasts, and account progress while driving customer adoption, renewals, and expansion.
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