Account Manager I -Sales

Howco Group Vacancies•Houston, TX

About The Position

The Account Manager I is responsible for the technical and commercial management of a customer account, responding to customer inquiries within required deadlines, and developing and maintaining customer relationships. The role includes reviewing and preparing tenders for new business, coordinating between customers and internal Production and Quality departments, and preparing and managing progress reports. The position also initiates the return policy with customers and may include other duties as assigned. The role requires minimal exposure to a shop environment.

Requirements

  • High school diploma.
  • 1–4 years of sales experience in the oil and gas industry.
  • Proven experience operating in a demanding customer-facing role.
  • Effective communication and interpersonal skills.
  • Customer service management skills.
  • Time management skills.
  • Attention to detail.
  • Strong negotiating skills.

Nice To Haves

  • Four-year degree preferred.
  • Knowledge of materials and steel preferred.

Responsibilities

  • Process and respond to customer inquiries within required deadlines.
  • Manage customer accounts technically and commercially.
  • Conduct technical reviews and prepare tenders for new business.
  • Liaise between the customer and internal Production and Quality departments.
  • Develop and maintain customer relationships.
  • Prepare and manage progress reporting.
  • Initiate the return policy with customers.
  • Continually evaluate and initiate necessary changes to departmental strategy to meet and exceed business needs.
  • Perform other duties as assigned.
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