Account Manager, Enterprise

Wonder Group • Chicago, NY

4d • Hybrid

About The Position

The Account Manager, Enterprise is a high-impact, revenue-driving role responsible for managing and growing Grubhub’s most valuable enterprise brand and merchant portfolios. The position combines relationship management with consultative selling, with a focus on merchant growth through tailored advertising, co-marketing strategies, and product adoption. The Account Manager operates autonomously as a strategic consultant to partners, aiming to maximize their return on investment, retain accounts, and grow revenue sustainably.

The role owns and scales a portfolio of high-value enterprise accounts, develops multi-quarter account plans, builds trusted relationships with senior stakeholders, and proactively manages risks. It also drives advertising and marketing revenue through custom campaigns and promotions, using data analysis and performance reporting to demonstrate ROI and identify growth opportunities.

The Account Manager serves as a subject matter expert on Grubhub’s products, tools, and advertising ecosystem, leads product demonstrations and troubleshooting with enterprise stakeholders, and communicates partner feedback to Product and Engineering. The role also contributes to organizational strategy, mentors junior colleagues, supports onboarding, and independently plans and executes work while aligning major business decisions with executive leadership.

The role follows a hybrid model requiring three days per week in the office; employees may choose to work onsite up to five days per week. Sales compensation includes a base salary and uncapped commission. Base salary ranges are $72,640–$90,800 in New York and $65,920–$82,400 in Illinois, with corresponding on-target earnings ranges of $91,000–$113,500 and $82,500–$103,000. Wonder states that it does not sponsor employment visas for this role.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 6–10 years of experience in Enterprise Account Management, Strategic Partnerships, Ad Sales, or Digital Marketing Sales.
• Proven success meeting and exceeding commercial goals, including upselling, cross-selling, and generating advertising or marketing revenue.
• Exceptional communication and presentation skills, including experience influencing external executive stakeholders.
• Ability to navigate internal tools, adapt to changing products, and adjust strategies based on market trends.
• Self-starter with proactive problem-solving skills, commitment to continuous development, and interest in generating creative business ideas.
• Must be eligible to work without employer-sponsored employment visa status; Wonder does not sponsor applicants for this role.

Nice To Haves

• B2B, SaaS, or marketplace experience.

Responsibilities

• Own, protect, and grow a portfolio of Grubhub’s highest-value enterprise accounts.
• Develop and execute multi-quarter account management plans focused on long-term value, brand alignment, and relationship health.
• Build and maintain client-first relationships with senior stakeholders while balancing merchant advocacy with Grubhub’s business interests.
• Anticipate enterprise risks, market shifts, and competitive threats, and develop solutions to protect account health.
• Sell tailored advertising, in-app promotions, and integrated marketing campaigns to generate incremental revenue.
• Analyze performance and report on marketing ROI to identify opportunities for additional advertising investment.
• Identify restaurant-level and regional growth opportunities and develop customized marketing solutions that can scale across an enterprise.
• Maintain expert knowledge of Grubhub’s products, tools, and advertising ecosystem.
• Lead product demonstrations and technical troubleshooting sessions for senior and enterprise stakeholders.
• Gather partner feedback and translate it into actionable feature requests and enhancements for Product and Engineering.
• Influence cross-functional teams and contribute data-backed recommendations to organizational strategy and initiatives.
• Mentor junior account management team members and guide onboarding.
• Work independently with minimal supervision, planning and executing work while aligning major business-impacting decisions with executive leadership.

Benefits

• Competitive compensation package with equity and a 401(k).
• Choice of medical, dental, and vision plans.
• Company-paid short- and long-term disability coverage.
• Paid time off, including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law.
• Paid parental leave.
• Discounted meals and exclusive perks across the Wonder family of brands.
• Uncapped commission for sales positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior