Account Manager Associate
About The Position
Jackson Health Pros is hiring an Account Manager Associate for its K-12 Staffing team. The role supports Account Managers, Recruiters, and school district partners in coordinating candidate submissions, onboarding, and placement activities. The associate helps maintain candidate and client records, track credentialing and district requirements, coordinate hiring steps, and support account administration and client communication. The position is suited to someone who is organized, detail-oriented, relationship-focused, and comfortable working in a fast-paced, collaborative environment. It offers an opportunity to develop experience in account management, staffing, and client services while helping connect qualified professionals with school districts.
Requirements
- At least 1 year of professional work experience.
- Strong organizational skills and exceptional attention to detail.
- Excellent communication, relationship-building, and customer service skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Word and Excel and ability to quickly learn new systems and technology.
- A proactive, solutions-oriented mindset and willingness to provide support where needed.
Nice To Haves
- Experience in staffing, recruiting, account management, education, healthcare, or client services.
- Bachelor's degree.
- Experience working with K-12 schools, special education services, or school-based staffing.
Responsibilities
- Coordinate candidate submissions, onboarding requirements, and placement activities for school district clients in partnership with Account Managers.
- Track credentialing, background clearances, certifications, and other documentation so candidates are ready to start assignments on time.
- Maintain accurate candidate, client, and assignment information in internal systems and school district platforms.
- Monitor school calendars, assignment dates, and district-specific requirements to support staffing operations.
- Assist with contract administration, renewals, reporting, and other account management activities.
- Communicate updates to school district contacts, recruiters, and internal teams, and help resolve outstanding needs.
- Coordinate interviews, candidate submissions, offers, and start dates.
- Provide coverage for Account Managers when needed to maintain service for clients and candidates.
- Support client outreach, research, and business development initiatives.
- Help manage high-volume staffing activity during the back-to-school season.
- Follow up proactively on pending submissions, onboarding requirements, and upcoming start dates.
- Identify potential challenges, communicate updates, and help keep placements on track.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
