Associate Account Manager

Hilb Group • Roseland, NJ

1d • $60,000 • Onsite

About The Position

The Hilb Group is hiring an Associate Account Manager to support commercial lines servicing for the region. The role assists Account Managers and Account Executives with day-to-day commercial account needs, including routine client requests, policy documentation, renewals, and carrier follow-up. The position is based at the agency office in Roseland, New Jersey, and is in-office.

Requirements

• High school diploma or equivalent required.
• 0–2 years of experience in insurance, customer service, or administrative support.
• Property & Casualty Insurance License required or ability to obtain within a specified timeframe.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Associate’s or Bachelor’s degree.
• Commercial insurance exposure.
• Experience with agency management systems.

Responsibilities

• Assist with commercial lines needs for the region as needed.
• Assist Account Managers and Account Executives with day-to-day servicing of commercial accounts.
• Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes.
• Prepare and issue certificates of insurance, binders, and endorsements.
• Process policy changes, renewals, and cancellations in agency management systems.
• Gather underwriting information and application materials.
• Maintain accurate client files in accordance with agency procedures.
• Ensure documentation meets regulatory and carrier standards.
• Support internal quality control processes.
• Assist with submission preparation and carrier follow-up.
• Track renewal timelines and ensure documentation is processed.
• Review policies for accuracy and request corrections.

Benefits

• Company-paid life insurance.
• Long-term and short-term disability insurance.
• Medical, dental, and vision plans.
• FSA/HSA plans.
• 401(k) with company match.
• Voluntary benefits including critical illness, accident insurance, hospital indemnity, supplemental life insurance, legal and identity protection, and pet benefits.
• Generous PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED