Associate Account Manager
About The Position
The Associate Account Manager, Nursing & Allied cultivates healthcare facility client relationships and consults on workforce needs by partnering with AMN recruiters and vendor partners to source and secure qualified travel nurses and allied healthcare professionals. The role supports healthcare facilities across a variety of specialties by helping solve staffing challenges, drive fill rates, and facilitate successful clinician assignments. The position is performed in an office or home-office environment. AMN Healthcare expects in-person attendance at an AMN office at a frequency dependent on the role’s work arrangement. Reasonable accommodations are available to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Requirements
- Associate degree and 0–2 years of work experience, or high school diploma/GED and 2–4 years of work experience.
- Account management and client relationship-building skills.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced, deadline-driven environment.
- Problem-solving and critical-thinking skills.
- Organizational and time-management skills.
- Ability to use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while following company policies and responsible AI practices.
Nice To Haves
- Experience in healthcare staffing, recruiting, account management, customer service, or sales support.
- Experience supporting nursing, allied healthcare, or workforce solutions clients.
- Experience using CRM, ATS, VMS, or related staffing technologies.
Responsibilities
- Establish consultative relationships with healthcare facility contacts to identify staffing needs, workforce challenges, future hiring demands, and fill-rate opportunities.
- Offer proactive solutions for nursing and allied staffing needs by partnering with clients, recruiters, and internal stakeholders.
- Promote job orders to recruiters with detailed order information, staffing updates, and targeted communications to accelerate candidate submissions and placements.
- Maintain ongoing client communication about open orders, candidate availability, submissions, confirmed clinicians, contract extensions, and upcoming staffing needs.
- Use vendor management systems (VMS), applicant tracking systems (ATS), CRM tools, and other staffing technologies to increase speed-to-market and improve placement outcomes.
- Collaborate with recruiters and vendor partners to identify qualified nursing and allied clinicians who meet client requirements, licensure standards, and start-date expectations.
- Monitor assignment activity and support client retention by anticipating workforce needs and identifying opportunities for continued partnership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
