Associate Account Manager
About The Position
The Associate Account Manager, Nursing & Allied cultivates relationships with healthcare facility clients and consults on workforce needs. The role partners with AMN recruiters and vendor partners to source and secure qualified travel nurses and allied healthcare professionals. It supports facilities across a variety of specialties by helping solve staffing challenges, improve fill rates, and facilitate successful clinician assignments. The position uses staffing technologies and maintains communication with clients and internal partners to support placements, ongoing assignments, and future staffing needs.
Requirements
- Associate degree plus 0–2 years of work experience, or high school diploma/GED plus 2–4 years of work experience.
- Account management, client relationship-building, healthcare staffing and workforce solutions, communication, multitasking, problem-solving, critical thinking, organizational, and time-management skills.
- Ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while following company policies and responsible AI practices.
Nice To Haves
- Experience in healthcare staffing, recruiting, account management, customer service, or sales support.
- Experience supporting nursing, allied healthcare, or workforce solutions clients.
- Experience using CRM, ATS, VMS, or related staffing technologies.
Responsibilities
- Establish consultative relationships with healthcare facility contacts to identify staffing needs, workforce challenges, future hiring demands, and fill rate opportunities.
- Offer proactive solutions for nursing and allied staffing needs in partnership with clients, recruiters, and internal stakeholders.
- Promote job orders to recruiters by providing detailed order information, staffing updates, and targeted communications to accelerate candidate submissions and placements.
- Maintain ongoing client communication about open orders, candidate availability, submissions, confirmed clinicians, contract extensions, and upcoming staffing needs.
- Use vendor management systems (VMS), applicant tracking systems (ATS), CRM tools, and other staffing technologies to improve speed-to-market and placement outcomes.
- Collaborate with recruiters and vendor partners to identify qualified nursing and allied clinicians who meet client requirements, licensure standards, and start date expectations.
- Monitor assignment activity and support client retention by anticipating workforce needs and identifying opportunities for continued partnership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
