Account Manager Associate
About The Position
Jackson Health Pros is seeking an Account Manager Associate to support its K-12 Staffing team. The role works with Account Managers, Recruiters, and school district partners to coordinate staffing from candidate submission through onboarding and placement. It supports school district partnerships, hiring activities, and the placement of healthcare and education professionals in schools. This is a collaborative, fast-paced role suited to someone who is organized, detail-oriented, and interested in developing a career in account management, staffing, or client services. The position is full-time and hybrid, with standard business hours Monday through Friday, 8:30 AM–5:30 PM. Additional flexibility may be needed during the July–September back-to-school hiring season and when supporting school district partners across time zones.
Requirements
- At least 1 year of professional work experience.
- Strong organizational skills and exceptional attention to detail.
- Excellent communication, relationship-building, and customer service skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Word and Excel, and ability to quickly learn new systems and technology.
- A proactive, solutions-oriented mindset and willingness to provide support wherever needed.
Nice To Haves
- Experience in staffing, recruiting, account management, education, healthcare, or client services.
- Bachelor's degree.
- Experience working with K-12 schools, special education services, or school-based staffing.
Responsibilities
- Partner with Account Managers to coordinate candidate submissions, onboarding requirements, and placement activities for school district clients.
- Track credentialing, background clearances, certifications, and other documentation to ensure candidates are ready to start assignments on time.
- Maintain accurate candidate, client, and assignment information across internal systems and school district platforms.
- Monitor school calendars, assignment dates, and district-specific requirements to support smooth staffing operations.
- Assist with contract administration, renewals, reporting, and other account management activities.
- Communicate with school district contacts, recruiters, and internal teams to provide updates and resolve outstanding needs.
- Help coordinate interviews, candidate submissions, offers, and start dates.
- Provide coverage for Account Managers when needed, maintaining service for clients and candidates.
- Support client outreach, research, and business development initiatives.
- Help manage high-volume staffing activity during the back-to-school season.
- Proactively follow up on pending submissions, onboarding requirements, and upcoming start dates.
- Identify potential challenges, communicate updates, and help keep the placement process on track.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
