About the position
The Account Manager role at Rise Interactive is a key position within the company, responsible for assisting in client engagement activities and managing deliverables for existing client work. The successful candidate will work closely with clients and internal teams to plan, execute, and analyze Internet marketing programs. They will also be responsible for building and maintaining strong relationships with clients, demonstrating a deep understanding of their marketing strategies, and providing proactive recommendations to achieve their goals. The Account Manager should possess superior organizational and time management skills, as well as a service-oriented attitude towards clients and colleagues.
Responsibilities
- Develop and execute interactive marketing strategies that enhance and exceed overall client performance expectations
- Demonstrate deep understanding of client’s marketing strategy and can extract insight from campaign data, identify relevant trends and provide well-developed proactive recommendations to achieve longer-term client marketing goals and objectives
- Share responsibility for 100% client retention by working with the leadership team to maintain mid to senior level relationships, allowing us to proactively identify client risks or opportunities and manage client teams to effectively respond to these client needs
- Communicate progress of revenue to budget forecast to the leadership team throughout the year
- Develop potential for new platform/defining work
- Assist channel teams to complete client deliverables
- Increase account size in revenue potential
- Anticipate client questions and provide thought-out answers/solutions
- Articulate complex ideas/problems to clients
- Always think about how we can better serve our clients and grow their business
- Go above and beyond the call of duty to delight the client and deliver excellent service
- Able to sell and present work in conjunction with Sales and Marketing team
- Exceptional problem-resolution skills including the ability to think creatively in the development of ideas/solutions that will contribute value
Requirements
- Self-directed and detail-oriented individual
- Thrives in an entrepreneurial culture
- Superior organizational and time management skills
- Service-oriented and positive attitude towards clients and colleagues
- Appreciation of business realities and achieving deadlines
- Deep understanding of client's marketing strategy
- Ability to extract insight from campaign data and identify relevant trends
- Proactive in providing recommendations to achieve client marketing goals
- Ability to maintain mid to senior level relationships with clients
- Strong communication skills and ability to articulate complex ideas/problems to clients
- Ability to think creatively and provide value-added solutions
- Exceptional problem-resolution skills
- Ability to sell and present work in conjunction with Sales and Marketing team
Benefits
- Competitive salary and benefits package
- Opportunity for career growth and development
- Collaborative and inspiring work environment
- Opportunity to work with a diverse and talented team
- Chance to work with innovative and measurable client solutions
- Flexible work schedule
- Ability to work with minimal supervision
- Access to cutting-edge technology and tools
- Opportunity to make a significant impact on clients' businesses
- Strong emphasis on work-life balance
- Supportive and inclusive company culture
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101-250
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101-250
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Rise Interactive
Rise Interactive is a full-service digital marketing agency, helping leading brands drive better business outcomes.
Company Overview
Rise Interactive is a full-service digital marketing agency, helping leading brands drive better business outcomes.
Benefits
- Bachelor's Degree or Equivalent
- Experience implementing media technologies or site analytics in support of Paid Search, SEO, Paid Social, or Programmatic strategies
- Demonstrated effective team task management, prioritization, and organizational skills
- Ability to use operational ticketing and project management tools
- Excellent critical thinking, verbal, and written communications skills, with strong experience in communicating with internal stakeholders
- Strategic and analytical planning and problem-solving skills
- Knowledge of digital media KPIs such as ROAS, CPA, CPL, etc, and how they are measured is a plus.
- Self-motivated, organized, ambitious individual with a passion for marketing technology
- Able to work with minimal supervision while maintaining focus and productivity.
- Experience implementing media or site analytic platforms (Google Analytics, Adobe Analytics, Google Tag Manager, Tealium, Google Search Ads 360, Invoca, Google Campaign Manager, Meta, LinkedIn, Amazon Advertising, etc).
Preferred Skills:
- Experience with Google Analytics or Adobe Analytics
- Experience with Search Ads 360, Google Ads, Microsoft Ads
- Experience with Google Search Console
- Experience with Meta, LinkedIn, Pinterest, Snapchat, Tiktok, or Reddit
- Experience with Display & Video 360 or Campaign Manager 360
- Experience with TheTradeDesk
- Experience working remotely
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